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  • [KakaoTalk][Voice Call / Video Call / Voice Room][iPhone]

    Call was suddenly disconnected on KakaoTalk.

    KakaoTalk's calling freature can sometimes get disconnected if your network or your friend’s network

  • [KakaoTalk][General][iPhone]

    My KakaoTalk app is loading slowly.

    Your app may take a longer time to launch if you have too many chatrooms or unread messages. We suggest you read all unread messages and leave chatrooms once you finish chatting with your friends. To leave a chatroom, tap the "Edit" button on the top-left corner of the Chats tab. Then tap the "-" button on the left of the chatroom you want to leave and the "Leave" button will appear.You can also swipe a chatroom to left from the Chats tab and tap the "Leave" button.   Please note that if you leave a chatroom, the chatroom and its chat history will be permanently deleted. 

  • [KakaoTalk][General][Android]

    I can't see customized theme in Android

    Due to changes in the Android OS policy, KakaoTalk is unable to load some customized theme lists in [KakaoTalk Settings > Themes].Each user theme developer needs to update their settings to resolve thisMainActivity and see if the theme intent-filter has been defined.The customized theme will be visible in [KakaoTalk

  • [KakaoTalk][General][Android]

    Can I use KakaoTalk on all Android phones?

    KakaoTalk is available for all devices running Android OS 2.3 or later.

  • [KakaoTalk][General][Android]

    Can I use KakaoTalk on all android phones?

    KakaoTalk is available for all devices running Android OS 2.3 or later.

  • [KakaoAccount][2-Step Verification][common]

    I tried to log in after setting up 2-Step Verification, but I haven't yet received a verification message.

    If you have not received KakaoTalk or text message for 2-Step Verification, please check the followings:  1) KakaoTalk VerificationIf you're using KakaoTalk normally but have not received verification messagesvia KakaoTalk, check whether the account information entered for login matches up with the account informationregistered to KakaoTalk. You can check contact numbers and email information in [ KakaoTalk > My Profile > Settings > Profile

  • [KakaoTalk][Send Gift][iPhone]

    What is "Gift Shop"?

    You can purchase mobile vouchers and send the vouchers to friends via KakaoTalk as gifts. 

  • [KakaoTalk][Send Gift][Android]

    What is " Gift Shop"?

    You can purchase mobile vouchers and send the vouchers to friends via KakaoTalk as gifts.

  • [KakaoTalk][General][macOS]

    I can't remember my Kakao Account password.

     On your mobile KakaoTalk, go to More > Settings > Privacy > Kakao Account to change your password.

  • [KakaoTalk][General][KakaoTalk for PC]

    I can’t remove KakaoTalk from my PC.

    Open the Windows Task Manager, end KakaoTalk.exe on the Processes list and try again.