Kakao Customer Service Main
Help Search Result
Sort By
Select a category.
Help Search Result
-
[KakaoTalk][Back up & Restore Chats][Android] I have backed up my chat history but I don't see a restore page when signing up for KakaoTalk.
unregistered from KakaoTalk or removed your Kakao account;(3) You have reinstalled KakaoTalk and verified your phone number but have not logged in with your previous Kakao account and thus you have been
-
[KakaoAccount][Log in][common] I switched to a new phone. Can I restore my previous chats?
To back up or restore your Kakao Talk chat history, please see information below.> How do I restore
-
[KakaoAccount][Sign up][common] I created a Kakao Account, but cannot log in.
or abusing, Kakao reserves the right to cancel your account.
-
[KakaoAccount][Delete Kakao Account][common] I've been informed that I can delete my Kakao Account after deleting linked service accounts or changing the settings. Under what circumstances am I not allowed to delete my Kakao Account?
Your Kakao Account cannot be deleted immediately if the deletion is likely to result in financial issues or impact to other people's use of Kakao services.To delete your Kakao Account, please check first why your account cannot be deleted. Then, you can delete your Kakao Account after deleting linked service accounts or changing the settings. Please understand that your Kakao Account cannot be
-
[KakaoTalk][KakaoTalk Channel][Android] What is KakaoTalk Channel?
KakaoTalk Channel is a special feature in KakaoTalk messenger that allows you to receive special contents and updates from your favorite artists by adding them as your KakaoTalk Channel.
-
[KakaoTalk][Plus Friend][iPhone] What is the Kakao Talk Channels Daily Cards in the chatrooms list?
What is the Kakao Talk Channels Daily Cards in the chatrooms list?
-
[KakaoTalk][Kakao Account][Android] I tried to log into my Kakao Account from Kakao Talk and was asked to enter my previous phone number. What is the "previous phone number"?
number if you want to log into Kakao Talk from a device different from the one whose number is associated with your Kakao Account. Please enter the phone number you previously verified for KakaoTalk.* If Kakao Talk is still installed on your previous device, you can find the previously verified phone number in Kakao Talk > More > Edit Profile. To protect your Kakao Account, you may attempt to enter below and try again.1. Is Kakao Talk still installed on your previous device?Open Kakao Talk and
-
[KakaoAccount][Disabled account ][common] I am still using Kakao services. Why has my Kakao Account been disabled?
to your Kakao Talk can be found in Kakao Talk > More > Settings > Kakao Account.If you have signed up for multiple Kakao Accounts, those that are not active can be disabled. Please check the email address for your Kakao Account that is frequently used. The Kakao Account linked
-
[KakaoAccount][Disabled account ][common] What is a disabled account?
Kakao temporarily disables your account after 1 year of inactivity for security purposes. You will get a notification of account inactivity to your Kakao Account email one month before the account is disabled.If you don't want to have your Kakao Account disabled, please log into any Kakao Services with your Kakao Account on your mobile, or via our homepage.
-
[KakaoTalk][Kakao Account][Android] I cannot check the verification email.
account and get verification. Please go to the Kakao Account menu on the Kakao Talk or Kakao Story app.- Kakao Talk app > More > Edit Profile > Kakao Account- Kakao Story app > More > Edit ProfileAre you unable to check emails sent to the email address used for Kakao Account for the following reasons?1. Have you made a mistake when typing the email to create your Kakao Account? Please check you signed up for a Kakao Account using a random email address you don't actually use?3. Are you