Kakao Customer Service Main
Help Search Result
Sort By
Select a category.
Help Search Result
-
[KakaoAccount][Log in][common] I try to log in, but I get a message that I need to wait 72 hours without using it and try again.
do not use Kakao Talk on your previous device for 72 hours and try logging in again," and can't log
-
[KakaoTalk][Kakao Account][Android] I can't remember my Kakao Account password.
You can reset your Kakao Account password on Kakao Talk and Kakao Story apps, and Kakao's homepage (www.kakao.com/main).1. Are you using Kakao Talk?- Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Reset Password2. Are you using Kakao Story?- Open Kakao Talk password:- From Kakao Talk > More > Edit Profile> Kakao Account > Change Password- From Kakao Story > More > Edit Profile> Kakao Account > Change Password
-
[KakaoAccount][Log in][common] I can't remember my previous phone number.
your previous phone number, please check the instructions below and try again.1. Is Kakao Talk still installed on your previous device?Open Kakao Talk and you can find the previously verified phone
-
[KakaoTalk][General][iPhone] How do I turn location services on or off?
Location Services on KakaoTalk. When you choose to send a location from the multimedia menu in a. local weather) you can agree to allow KakaoTalk to enable location-based services. 2. To disable location servicesOn your KakaoTalk, go to More > Settings > Privacy > Location Services and disable
-
[KakaoAccount][Find email/password][common] I am trying to find my password but don't know what my previous phone number is.
phone number associated with your Kakao Account or the previous phone number used for Kakao Talk when Kakao Talk still installed on your previous device?Open Kakao Talk and you can find the previously
-
[KakaoTalk][General][Android] I received an invitation to a Cheez-Talk chat room but am having difficulty entering the chat room.
One group chat room can invite up to 30 people. You can enter the chat room if the member limit has exceeded.
-
[KakaoTalk][General][Android] I received an unpleasant Cheez-Talk message. How do I block and/or report it?
sent you an unpleasant Cheez-Talk message, you can long-press the user and block him or her.
-
[KakaoAccount][Find email/password][common] I cannot check the verification email.
email to an active account and get verification. Please go to the Kakao Account menu on the Kakao Talk or Kakao Story app.- Kakao Talk app > More > Edit Profile > Kakao Account- Kakao Story app > More
-
[KakaoAccount][Disabled account ][common] I want to get email verification to reactivate my Kakao Account but I am unable to receive the verification email.
email- Phone number used to sign up for Kakao Talk- Kakao Story profile name- Kakao services you have
-
[KakaoTalk][General][Android] For how long are the messages stored on the server?
KakaoTalk stores messages on the server for users who cannot check messages immediately. These KakaoTalk Desktop for more than 3 days, you may not be able to check messages delievered during that time on your mobile from your desktop.