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  • [KakaoTalk][General][Android]

    I believe my Kakao account is being compromised. What should I do?

    Kakao account password, and re-connect to KakaoTalk.  Contact your local police station or file a unregister from KakaoTalk if you wish to file a report, and you may have difficulties in the If your Kakao account has been, or may have been, logged-in (accessed) by an individual with investigation if you have not experienced any damage.  Kakao does not have the right to investigate such

  • [KakaoMetro][General][iOS]

    Convenient and helpful tips available only at Kakao Metro!! 04.Express Trains

    Need information on exp. train stops or timetables? You can choose to look at only the information on stations where exp. trains run.-To see the map: Menu at the top left corner of subway map > Exp. Trains-To turn off the map: Menu at the top left corner of subway map > General Trains

  • [KakaoMetro][General][iOS]

    Convenient and helpful tips available only at Kakao Metro!! 01.Carriage near the exit

    Kakao Metro offers more than which carriage to take for quickest transfer. It will tell you which

  • [KakaoTalk][General][iPhone]

    I believe my Kakao account is being compromised. What should I do?

    unlawful intentions, then you must immediately re-register to KakaoTalk by verifying your phone number, change your Kakao account password, and re-connect to KakaoTalk. Contact your local police station or must not unregister from KakaoTalk if you wish to file a report, and you may have difficulties in theIf your Kakao account has been, or may have been, logged-in (accessed) by an individual with investigation if you have not experienced any damage. Kakao does not have the right to investigate

  • [KakaoTalk][General][Android]

    I believe my Kakao account is being compromised. What should I do?

    Kakao account password, and re-connect to KakaoTalk.  Contact your local police station or file a unregister from KakaoTalk if you wish to file a report, and you may have difficulties in the If your Kakao account has been, or may have been, logged-in (accessed) by an individual with investigation if you have not experienced any damage.  Kakao does not have the right to investigate such

  • [KakaoAccount][Account protection measures][common]

    I received an email titled 'Measures taken to protect your Kakao Account". What is this?

    notification email is sent to the user's Kakao Talk or Kakao Account email.If you received this email Kakao Talk or Kakao Story app > More or Settings > Kakao Account > Reset Password* On Kakao Talk orWhen we detect a suspicious login attempt, the user's Kakao Account is locked temporarily and a, you are required to reset your password to use Kakao Services again.[How to reset your password]* On Kakao Story app > Kakao Account login page > Click "Forgot your email or password?" > Select "Reset

  • [KakaoMetro][General][Android]

    Can I still use the Favorites from Subway Navigation app on Kakao Metro?

    When you upgrade from Subway Navigation to Kakao Metro, you can retreive the existing Favorites retrieve the old data if you use Kakao Metro after deleting Subway Navigation.)

  • [KakaoAccount][Delete Kakao Account][common]

    I can't receive an account deletion email via my Kakao Account email.

    When you delete your Kakao Account, you will get an account deletion email with a list of linked "for Kakao" partner services or other services using your Kakao Account.If you can't receive the email because you have already deleted your account, go to Delete Kakao Account > Confirm Your Kakao address here does not mean your Kakao Account email will change.

  • [KakaoTalk][General][KakaoTalk for PC]

    I think someone has used my Kakao Account to log in to the PC version.

    KakaoTalk membership when you file a report. If you were not specifically harmed, there may be limitations in conducting the investigation. Since KakaoTalk does not have investigation rights, we areIf you suspect that someone has logged in to your PC using your Kakao Account, you can take the device. Therefore, you can immediately find out if someone is using your Kakao Account. 2) Go to More or password of your Kakao Account. If you wish to investigate further into a possible ID theft

  • [KakaoAccount][Disabled account ][common]

    I received a notification of account inactivity, but it is not my Kakao Account.

    It is likely that someone may have accidentally entered your email to create a Kakao Account, or the email address may have been used by another person previously.Check the Kakao Account profile or the sign up date during the Kakao Account password reset process. If the Kakao Account is not yours