Shortcut to Main
Current Page

Kakao Customer Service Main

Help Search Result 50

Sort By

Select a category.

Help Search Result

  • [KakaoAccount][Account compromise/hacking][common]

    I received a login notification via email or Kakao Talk message although I have not logged in.

    When you log into Kakao Game, Kakao Story, Kakao Talk, etc. using Kakao Account email address and password, login history is sent to you via Kakao Talk or your Kakao Account email address.If it is an act you do not recognize, you can protect your Kakao Account by clicking "Change Password" at the bottom of the notification.

  • [KakaoAccount][Account compromise/hacking][common]

    Can I share or sell my Kakao Account or Kakao Game?

    Selling or exchanging your Kakao Account is strictly prohibited by the Terms of Service. If it is determined that you have sold or exchanged your Kakao Account, or made such an attempt, Kakao has a right to limit your use of Kakao services in accordance with Kakao's operations policy. * Note:We are Kakao Accounts.Selling or exchanging your Kakao Account is strictly prohibited, and we can't provide the seller's account but also the buyer's can be disabled.Selling or exchanging Kakao Account is

  • [KakaoAccount][Account compromise/hacking][common]

    What is Kakao Account locking?

    click the link in the email and lock your Kakao Account.Once your account is locked, it will be disabled services that are active on your Kakao Account.Your account will be unlocked once you change your password.

  • [KakaoAccount][Account compromise/hacking][common]

    What is account compromise report?

    of use agreement for the mobile phone number used at the time of KakaoTalk registration (issued by Kakao Account and you are unable to log in and change your password.If an account is reported as the mobile service carrier). 3. Other materials which may be helpful in proving the unauthorized use of your Kakao service account by someone else.

  • [KakaoAccount][Account compromise/hacking][common]

    What do I do if I suspect that someone else has logged in with my Kakao Account?

    re-sign up for Kakao Account through phone number verification immediately, and change your

  • [KakaoAccount][Account compromise/hacking][common]

    Can my Kakao Account be compromised?

    Kakao Accounts are secured. However, if you use the same email address and password that you use for other services or websites, that information can be hacked and your Kakao Account can also be threatened. In order to protect your Kakao Account, please create a unique password that is not easy to guess, and change it regularly.

  • [KakaoAccount][Sign up][common]

    I received an email saying that my Kakao Account has been created, but it is not my account.

    abc123@kakao.com may have typed it as abc@kakao.com, and the email will be sent to the actual owner of the abc@kakao.com account.)On the notification email, click the link "If the Kakao Account is not make sure that the email address is not used for any Kakao services, please capture a screenshot of Register as Kakao Account Email." Please beware that once you send this email, the concerned email address cannot be used for Kakao Account by anyone including yourself.

  • [KakaoAccount][Sign up][common]

    I created a Kakao Account, but cannot log in.

    or abusing, Kakao reserves the right to cancel your account.

  • [KakaoAccount][Sign up][common]

    I got a message, "Suspicious attempt has been detected. Please try again later." What do I do?

    or abusing, Kakao reserves the right to cancel your account.

  • [KakaoAccount][Sign up][common]

    Is email verification required to create a Kakao Account?

    Kakao Account in the future, so all Kakao services except for Kakao Talk require email verificationKakao Account uses your email address as your ID. You may forget your email address or password for using the Kakao Account email to create a Kakao Account.Please provide an active email address as your Kakao Account email. If you use a company email or personal domain email, or if you delete the email account which you used for your Kakao Account, you may experience inconvenience as you will be