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  • [KakaoTalk][Kakao Account][iPhone]

    More questions about Kakao Account?

    You can find more information in Kakao Account FAQ.Kakao Account FAQ> Log in> Find email/password> Sign up> Delete Kakao Account> Account compromise/hacking> Disabled account> Account protection

  • [KakaoTalk][Kakao Account][Android]

    Can my Kakao Account be compromised?

    Kakao Accounts are secured. However, if you use the same email address and password that you use for other services or websites, that information can be hacked and your Kakao Account can also be threatened. In order to protect your Kakao Account, please create a unique password that is not easy to guess, and change it regularly.

  • [KakaoAccount][Disabled account ][common]

    I want to get email verification to reactivate my Kakao Account but I am unable to receive the verification email.

    email- Phone number used to sign up for Kakao Talk- Kakao Story profile name- Kakao services you haveYou have to go through email verification to reactivate your Kakao Account.If you are unable to receive emails to your Kakao Account email address, please contact our Customer Service with the following information:- Kakao Account email address- Reason you are unable to receive the verification usedIf the above information match your Kakao Account information, we will be able to help you

  • [KakaoAccount][Sign up][common]

    I got a message, "Suspicious attempt has been detected. Please try again later." What do I do?

    or abusing, Kakao reserves the right to cancel your account.

  • [KakaoTalk][General][Android]

    For how long are the messages stored on the server?

    KakaoTalk stores messages on the server for users who cannot check messages immediately. These KakaoTalk Desktop for more than 3 days, you may not be able to check messages delievered during that time on your mobile from your desktop.

  • [KakaoAccount][Account protection measures][common]

    How do I protect my Kakao Account?

    To protect your Kakao Account, change your Kakao Account password regularly and make sure you use a different password for your Kakao Account and your Kakao Account email.

  • [KakaoAccount][Disabled account ][common]

    I can't log in with my Kakao Account because I forgot my password. How can I reactivate the account?

    verification by clicking the link below.* From Kakao Talk or Kakao Story app > Click "Forgot yourIf you forgot your Kakao Account password, you can change your password after going through email://accounts.kakao.com or https://story.kakao.com: Click "Find Password" at the bottom of the webpageIf your received a notification of account inactivity, or if your Kakao Account has not been disabled yet, you have to log in with your Kakao Account after password reset is completed to make sure your

  • [KakaoTalk][General][Android]

    Why do I need my previous phone number when I log in with my Kakao account or try to find my password?

    your Kakao account and your previous KakaoTalk data, including your friends list and KakaoTalk ID, cannot be restored. with your Kakao account.  If you have forgotten your previous phone number, you cannot log in with

  • [KakaoTalk][Voice Call / Video Call][Android]

    Are voice calls and video calls on KakaoTalk free?

    All calls on KakaoTalk are free when made using Wi-Fi. If you need to use data to make the call

  • [KakaoTalk][General][macOS]

    How do I log in to KakaoTalk on my Mac?

     You can log in with the Kakao Account e-mail address and password registered in KakaoTalk on your mobile device. On your mobile KakaoTalk go to More > Settings > Privacy > Kakao Account and register KakaoTalk user using his/her e-mail address as an ID. You can create a Kakao Account with an email address in More  > Settings > Privacy > Kakao Account on your mobile. You can retrieve your KakaoTalk your primary e-mail address as your Kakao Account. Follow the instructions to complete the e-mail