Shortcut to Main
Current Page

Kakao Customer Service Main

Help Search Result 340

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][New Device/Phone Number][iPhone]

    Do I need a mobile number to use KakaoTalk

    In order to prevent spams, we do not allow virtual numbers, internet phone numbers, etc.

  • [KakaoTalk][General][Android]

    What is KakaoTalk?

    KakaoTalk is a free instant-messaging application for iPhone, Android, Windows PC and Mac

  • [KakaoTalk][Kakao Account][Android]

    I can't remember my Kakao Account password.

    You can reset your Kakao Account password on Kakao Talk and Kakao Story apps, and Kakao's homepage (www.kakao.com/main).1. Are you using Kakao Talk?- Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Reset Password2. Are you using Kakao Story?- Open Kakao Talk password:- From Kakao Talk > More > Edit Profile> Kakao Account > Change Password- From Kakao Story > More > Edit Profile> Kakao Account > Change Password app > Forgot your email or password? > Reset Password3. You can also find your Kakao Account on

  • [KakaoTalk][General][KakaoTalk for PC]

    What is PC registration?

    device. You can register up to 5 PCs per Kakao account. 

  • [KakaoTalk][General][iPhone]

    How do I turn location services on or off?

    Location Services on KakaoTalk. When you choose to send a location from the multimedia menu in a. local weather) you can agree to allow KakaoTalk to enable location-based services. 2. To disable location servicesOn your KakaoTalk, go to More > Settings > Privacy > Location Services and disable

  • [KakaoTalk][Kakao Account][iPhone]

    More questions about Kakao Account?

    You can find more information in Kakao Account FAQ.Kakao Account FAQ> Log in> Find email/password> Sign up> Delete Kakao Account> Account compromise/hacking> Disabled account> Account protection

  • [KakaoTalk][Kakao Account][Android]

    Can my Kakao Account be compromised?

    Kakao Accounts are secured. However, if you use the same email address and password that you use for other services or websites, that information can be hacked and your Kakao Account can also be threatened. In order to protect your Kakao Account, please create a unique password that is not easy to guess, and change it regularly.

  • [KakaoTalk][General][Android]

    For how long are the messages stored on the server?

    KakaoTalk stores messages on the server for users who cannot check messages immediately. These KakaoTalk Desktop for more than 3 days, you may not be able to check messages delievered during that time on your mobile from your desktop.

  • [KakaoTalk][General][Android]

    Why do I need my previous phone number when I log in with my Kakao account or try to find my password?

    your Kakao account and your previous KakaoTalk data, including your friends list and KakaoTalk ID, cannot be restored. with your Kakao account.  If you have forgotten your previous phone number, you cannot log in with

  • [KakaoTalk][Voice Call / Video Call][Android]

    Are voice calls and video calls on KakaoTalk free?

    All calls on KakaoTalk are free when made using Wi-Fi. If you need to use data to make the call