Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 8

Sort By

Select a category.

Help Search Result

  • [KakaoAccount][Account compromise/hacking][common]

    Can my Kakao Account be compromised?

    Kakao Accounts are secured. However, if you use the same email address and password that you use for other services or websites, that information can be hacked and your Kakao Account can also be threatened. In order to protect your Kakao Account, please create a unique password that is not easy to guess, and change it regularly.

  • [KakaoAccount][Account compromise/hacking][common]

    What do I do if I suspect that someone else has logged in with my Kakao Account?

    re-sign up for Kakao Account through phone number verification immediately, and change your

  • [KakaoAccount][Account compromise/hacking][common]

    What is Kakao Account locking?

    click the link in the email and lock your Kakao Account.Once your account is locked, it will be disabled services that are active on your Kakao Account.Your account will be unlocked once you change your password.

  • [KakaoAccount][Account compromise/hacking][common]

    What is account compromise report?

    of use agreement for the mobile phone number used at the time of KakaoTalk registration (issued by Kakao Account and you are unable to log in and change your password.If an account is reported as the mobile service carrier). 3. Other materials which may be helpful in proving the unauthorized use of your Kakao service account by someone else.

  • [KakaoAccount][Account compromise/hacking][common]

    I did log into my Kakao Account, but the IP location was different from my physical location.

    locations. If you received a Kakao Account Log In Notification and it is an act you do not recognize, please change your Kakao Account password as well as the password for your email account. Make sure your Kakao Account password is different from the password for your email account.

  • [KakaoAccount][Account compromise/hacking][common]

    I received a login notification via email or Kakao Talk message although I have not logged in.

    When you log into Kakao Game, Kakao Story, Kakao Talk, etc. using Kakao Account email address and password, login history is sent to you via Kakao Talk or your Kakao Account email address.If it is an act you do not recognize, you can protect your Kakao Account by clicking "Change Password" at the bottom of the notification.

  • [KakaoAccount][Account compromise/hacking][common]

    I received a login notification email but it is not my Kakao Account.

    It is likely that someone may have accidentally entered your email to create a Kakao Account, or the email address may have been used by another person previously.If the Kakao Account is not yours

  • [KakaoAccount][Account compromise/hacking][common]

    Can I share or sell my Kakao Account or Kakao Game?

    Selling or exchanging your Kakao Account is strictly prohibited by the Terms of Service. If it is determined that you have sold or exchanged your Kakao Account, or made such an attempt, Kakao has a right to limit your use of Kakao services in accordance with Kakao's operations policy. * Note:We are Kakao Accounts.Selling or exchanging your Kakao Account is strictly prohibited, and we can't provide the seller's account but also the buyer's can be disabled.Selling or exchanging Kakao Account is