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  • [KakaoMetro][General][Android]

    Can I still use the Favorites from Subway Navigation app on Kakao Metro?

    When you upgrade from Subway Navigation to Kakao Metro, you can retreive the existing Favorites retrieve the old data if you use Kakao Metro after deleting Subway Navigation.)

  • [KakaoTalk][General][iPhone]

    I believe my Kakao account is being compromised. What should I do?

    unlawful intentions, then you must immediately re-register to KakaoTalk by verifying your phone number, change your Kakao account password, and re-connect to KakaoTalk. Contact your local police station or must not unregister from KakaoTalk if you wish to file a report, and you may have difficulties in theIf your Kakao account has been, or may have been, logged-in (accessed) by an individual with investigation if you have not experienced any damage. Kakao does not have the right to investigate

  • [KakaoTalk][General][KakaoTalk for PC]

    I think someone has used my Kakao Account to log in to the PC version.

    KakaoTalk membership when you file a report. If you were not specifically harmed, there may be limitations in conducting the investigation. Since KakaoTalk does not have investigation rights, we areIf you suspect that someone has logged in to your PC using your Kakao Account, you can take the device. Therefore, you can immediately find out if someone is using your Kakao Account. 2) Go to More or password of your Kakao Account. If you wish to investigate further into a possible ID theft

  • [KakaoAccount][Account compromise/hacking][common]

    I received a login notification email but it is not my Kakao Account.

    It is likely that someone may have accidentally entered your email to create a Kakao Account, or the email address may have been used by another person previously.If the Kakao Account is not yours

  • [KakaoAccount][Disabled account ][common]

    I received a notification of account inactivity, but it is not my Kakao Account.

    It is likely that someone may have accidentally entered your email to create a Kakao Account, or the email address may have been used by another person previously.Check the Kakao Account profile or the sign up date during the Kakao Account password reset process. If the Kakao Account is not yours

  • [KakaoAccount][Linked Daum ID][common]

    I don’t want to use Daum services using my Kakao Account. How do I disconnect it?

    There are two ways to disconnect your Daum ID from your Kakao Account.1. Disconnect your Kakao Account in Kakao Account > Manage Connected Services.2. Click [Log in with Kakao Account] in the Daum login screen and log in with your Kakao Account, Then, disconnect your Kakao Account in My Account.Please note that you cannot disconnect your Kakao Account in Kakao > Manage Connected Services if you Kakao Account. In this case, you can use Option 2, and will be asked to register a password during the disconnection process.

  • [KakaoAccount][Age verification / user identification][common]

    I entered correct Kakao Account information, but the user identification keeps failing.

    the ownership to your name and then submit relevant documents to Kakao.If you keep getting error messages during identification although you're using your own phone and have entered correct Kakao

  • [KakaoMetro][General][iOS]

    Convenient and helpful tips available only at Kakao Metro!! 03.Platform Information

    platforms. With Kakao Metro, you will find your platform easily without getting lost. -Select

  • [KakaoMetro][General][iOS]

    Convenient and helpful tips available only at Kakao Metro!! 02.Bus information by exit

    are available via Kakao Bus. -Station Information > Exit Information > Bus Information

  • [KakaoMetro][General][Android]

    Convenient and helpful tips available only at Kakao Metro!! 04.Express Trains

    Need information on exp. train stops or timetables? You can choose to look at only the information on stations where exp. trains run.-To see the map: Menu at the top left corner of subway map > Exp. Trains-To turn off the map: Menu at the top left corner of subway map > General Trains