Kakao Customer Service Main
Help Search Result 327
Sort By
Select a category.
카테고리
- All
- General
- Report/Restrictions
- General
- KakaoTalk Calendar
- Voice Call / Video Call / Voice Room
- Send Gift
- Voice Call / Video Call
- Profile
- Kakao Account
- Back up & Restore Chats
- Paid Items
- New Device/Phone Number
- Back up & Restore Chats
- Team Chat
- New Device/Phone Number
- Profile
- Paid Items
- Boards
- KakaoTalk Channel
Help Search Result
-
[KakaoTalk][Report/Restrictions][Android]
Can I report the cover of an Open Chat?If you find the cover of an Open Chat violates KakaoTalk Operation Policy, please report it according[Other]• Please see here to check if KakaoTalk Operation Policy is violated.
-
[KakaoTalk][Report/Restrictions][iOS]
Can I report the cover of an Open Chat?If you find the cover of an Open Chat violates KakaoTalk Operation Policy, please report it according[Other]• Please see here to check if KakaoTalk Operation Policy is violated.
-
[KakaoTalk][General][Android]
For how long are the messages stored on the server?KakaoTalk stores messages on the server for users who cannot check messages immediately.Also, if you do not log in to KakaoTalk Desktop for more than 3 days, you may not be able to check messages
-
[KakaoTalk][General][iPhone]
For how long are the messages stored on the server?KakaoTalk stores messages on the server for users who cannot check messages immediately.Also, if you do not log in to KakaoTalk Desktop for more than 3 days, you may not be able to check messages
-
[KakaoTalk][General][Android]
I get a message saying I can no longer use secret chat because the encryption information has been expired.If you reinstall KakaoTalk or change your mobile device, your encryption key will be changed.
-
[KakaoTalk][General][iPhone]
I get a message saying that Secret Chat is no longer available.If you reinstall KakaoTalk or change your mobile device, your encryption key will be changed.
-
[KakaoTalk][Profile][iPhone]
What is the thumbnail of photos in the upper right corner of my profile?If you have a same Kakao Account connected to KakaoTalk and KakaoStory, your KakaoStory posts set as
-
[KakaoTalk][General][KakaoTalk for PC]
The program does not open with a message saying "KakaoTalk file has been damaged" even though it hasKakaoTalk cannot be executed if the file has been tainted due to a virus or external program.
-
[KakaoTalk][General][Android]
I get a message saying I can no longer use secret chat because the encryption information has been expired.If you reinstall KakaoTalk or change your mobile device, your encryption key will be changed.
-
[KakaoTalk][General][Android]
I can't install or update KakaoTalk from Google Play Store.hl=ko&ref_topic=7327570If you still have difficulty installing or updating KakaoTalk even with the information