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  • [KakaoTalk][Voice Call / Video Call][Android]

    What versions of KakaoTalk are required to use the free call feature?

    Android & iOS : KakaoTalk 5.1.0 or above (Android OS 4.0 or above)Please note that this feature may not work on some Android devices.

  • [KakaoTalk][Voice Call / Video Call][iPhone]

    Call was suddenly disconnected on KakaoTalk.

    KakaoTalk's calling freature can sometimes get disconnected if your network or your friend’s

  • [KakaoAccount][Disabled account ][common]

    I received a notification of account inactivity, but it is not my Kakao Account.

    It is likely that someone may have accidentally entered your email to create a Kakao Account, or the email address may have been used by another person previously.Check the Kakao Account profile or the sign up date during the Kakao Account password reset process. If the Kakao Account is not yours

  • [KakaoTalk][Kakao Account][iPhone]

    I can't remember my Kakao Account password.

    You can reset your Kakao Account password on Kakao Talk and Kakao Story apps, and Kakao's homepage (www.kakao.com/main).1. Are you using Kakao Talk?- Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Reset Password2. Are you using Kakao Story?- Open Kakao Talk password:- From Kakao Talk > More > Edit Profile> Kakao Account > Change Password- From Kakao Story > More > Edit Profile> Kakao Account > Change Password app > Forgot your email or password? > Reset Password3. You can also find your Kakao Account on

  • [KakaoTalk][General][iPhone]

    Is it free to make phone calls from KakaoTalk?

    Making a regular phone call by tapping the phone number in your friend's mini profile allows you to make a call without going into your device Contacts. You will be charged for the call according to your service plan.

  • [KakaoTalk][Profile][Android]

    I want to bring back my KakaoStory posts to my profile.

    Go to your KakaoStory's Settings and enable Link KakaoTalk Profile before you post a story. Posts you have set Public after you enable the setting will be displayed on your KakaoTalk profile. Please note that you must connect the same Kakao Account to your KakaoTalk and KakaoStory.

  • [KakaoTalk][Profile][iPhone]

    I linked my KakaoStory to KakaoTalk but I don't see any of my KakaoStory posts on my profile.

    Only the posts that were written after you enable the Link KakaoTalk Profile option will be displayed on your profile.

  • [KakaoAccount][Account compromise/hacking][common]

    What is Kakao Account locking?

    click the link in the email and lock your Kakao Account.Once your account is locked, it will be disabled services that are active on your Kakao Account.Your account will be unlocked once you change your password.

  • [KakaoTalk][General][Android]

    I forgot my passcode. What do I do?

    If you have forgotten your passcode, you need to delete and reinstall KakaoTalk. Please note that your data cannot be restored.

  • [KakaoTalk][Boards][iPhone]

    Is the Boards feature supported in all OS?

    Boards is currently available on Android and iOS and the KakaoTalk version must be 5.5.0 or above.