Kakao Customer Service Main
Help Search Result 427
Select a category.
Help Search Result
[KakaoAccount][Log in][common]I can't remember my previous phone number.
your previous phone number, please check the instructions below and try again.1. Is Kakao Talk still installed on your previous device?Open Kakao Talk and you can find the previously verified phoneYou must remember your previous phone number because Kakao can't tell you. If you don't remember have a Kakao Account with a different phone number. Please ask the previous owner of the device about the phone number.5. Has your family or friend logged in with your Kakao Account?If your family
[KakaoAccount][Log in][common]I couldn’t remember my password and entered wrong ones several times. Now I get a message that I have exceeded the maximum number of attempts. When can I log in again?
If the Kakao Account email and password do not match multiple times, login attempts can be restricted to protect the user. For security reasons, Kakao do not provide the maximum number of attemtps or
[KakaoTalk][General][KakaoTalk for PC]What is PC registration?
device. You can register up to 5 PCs per Kakao account.
[KakaoAccount][Disabled account ][common]Why does Kakao disable accounts?
Kakao's policy on account inactivity was implemented in accordance with the Expiration System of
[KakaoTalk][General][iPhone]How do I turn location services on or off?
Location Services on KakaoTalk. When you choose to send a location from the multimedia menu in a. local weather) you can agree to allow KakaoTalk to enable location-based services. 2. To disable location servicesOn your KakaoTalk, go to More > Settings > Privacy > Location Services and disable
[KakaoAccount][Find email/password][common]I am trying to find my password but don't know what my previous phone number is.
phone number associated with your Kakao Account or the previous phone number used for Kakao Talk when Kakao Talk still installed on your previous device?Open Kakao Talk and you can find the previouslyTo prevent other people from logging in with your Kakao Account, you must provide your previous finding a password. You must remember your previous phone number because Kakao cannot tell you. If log in may already have a Kakao Account with a different phone number. Please ask the previous
[KakaoAccount][Log in][common]I entered correct Kakao Account information, but got a message that the email address and password do not match.
provided correct information, your Kakao Account email or password may have been saved inaccurately Service with your Kakao Account email, and we will be able to check the status of your account.
[KakaoAccount][Sign up][common]I received an email saying that my Kakao Account has been created, but it is not my account.
firstname.lastname@example.org may have typed it as email@example.com, and the email will be sent to the actual owner of the firstname.lastname@example.org account.)On the notification email, click the link "If the Kakao Account is not make sure that the email address is not used for any Kakao services, please capture a screenshot of Register as Kakao Account Email." Please beware that once you send this email, the concerned email address cannot be used for Kakao Account by anyone including yourself.
[KakaoTalk][General][Android]I received an invitation to a Cheez-Talk chat room but am having difficulty entering the chat room.
One group chat room can invite up to 30 people. You can enter the chat room if the member limit has exceeded.
[KakaoTalk][General][Android]I received an unpleasant Cheez-Talk message. How do I block and/or report it?
sent you an unpleasant Cheez-Talk message, you can long-press the user and block him or her.