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  • [KakaoAccount][Disabled account ][common]

    What is a disabled account?

    Kakao temporarily disables your account after 1 year of inactivity for security purposes. You will get a notification of account inactivity to your Kakao Account email one month before the account is disabled.If you don't want to have your Kakao Account disabled, please log into any Kakao Services with your Kakao Account on your mobile, or via our homepage. 

  • [KakaoAccount][Disabled account ][common]

    What happens if my account is disabled?

    , Etc.You will have to go through email verification to reactivate your Kakao Account. If you are still inactive 4 years after your account has been disabled, all your data and personal information will be deleted along with your Kakao Account. 

  • [KakaoAccount][Account protection measures][common]

    I received an email titled 'Measures taken to protect your Kakao Account". What is this?

    notification email is sent to the user's Kakao Talk or Kakao Account email.If you received this email Kakao Talk or Kakao Story app > More or Settings > Kakao Account > Reset Password* On Kakao Talk orWhen we detect a suspicious login attempt, the user's Kakao Account is locked temporarily and a, you are required to reset your password to use Kakao Services again.[How to reset your password]* On Kakao Story app > Kakao Account login page > Click "Forgot your email or password?" > Select "Reset

  • [KakaoAccount][Delete Kakao Account][common]

    I can't receive an account deletion email via my Kakao Account email.

    When you delete your Kakao Account, you will get an account deletion email with a list of linked "for Kakao" partner services or other services using your Kakao Account.If you can't receive the email because you have already deleted your account, go to Delete Kakao Account > Confirm Your Kakao address here does not mean your Kakao Account email will change.

  • [KakaoAccount][Find email/password][common]

    I am unable to get the verification via phone call to reset my password.

    verification via phone call, please try the following: - On your Kakao Talk or Kakao Story, go to Edit Profile > Kakao Account > Change Password and click "Forgot your password?" - If your previous phone

  • [KakaoAccount][Log in][common]

    I try to log in, but I get a message that I need to wait 72 hours without using it and try again.

    do not use Kakao Talk on your previous device for 72 hours and try logging in again," and can't logSomeone with a malicious intent may try to compromise your Kakao Account by stealing your Kakao ID and password. Kakao has protection measures to prevent such account compromise.If you get a message

  • [KakaoAccount][Linked Daum ID][common]

    What is a Daum ID linked to Kakao Account?

    Now you can log in using your Kakao Account instead of your Daum ID to use Daum services.From the Daum Login screen, you can sign up for a Daum account by choosing "Log in with Kakao Account". Or, if you connect your Daum ID and Kakao Account in My Account in Daum, and you will see the Daum ID linked to your Kakao Account in Kakao Account > Manage Connected Services.When you click [Log in with Kakao Account] in the Daum login screen and log in with your Kakao Account, you can use Daum services via the linkd Daum ID. 

  • [KakaoAccount][Log in][common]

    I can't remember my previous phone number.

    your previous phone number, please check the instructions below and try again.1. Is Kakao Talk still installed on your previous device?Open Kakao Talk and you can find the previously verified phoneYou must remember your previous phone number because Kakao can't tell you. If you don't remember have a Kakao Account with a different phone number. Please ask the previous owner of the device about the phone number.5. Has your family or friend logged in with your Kakao Account?If your family

  • [KakaoAccount][Log in][common]

    I couldn’t remember my password and entered wrong ones several times. Now I get a message that I have exceeded the maximum number of attempts. When can I log in again?

    If the Kakao Account email and password do not match multiple times, login attempts can be restricted to protect the user. For security reasons, Kakao do not provide the maximum number of attemtps or

  • [KakaoAccount][Disabled account ][common]

    Why does Kakao disable accounts?

    Kakao's policy on account inactivity was implemented in accordance with the Expiration System of