Kakao Customer Service Main
Help Search Result 50
Select a category.
Help Search Result
[KakaoAccount][Linked Daum ID][common]The linked Daum ID shown in Manage Connected Services is not the ID I frequently use. How do I change it?
Kakao Account] in the Daum login screen and log in with your Kakao Account,2. Disconnect your Kakao Daum ID and Kakao Account in My Account.* If you already logged in with your Kakao Account, login page can not be displayed.
[KakaoAccount][Find email/password][common]I was trying to find my password and the profile appeared, but it is not my profile.
It is likely that someone may have accidentally entered your email to create a Kakao Account, or the email address may have been used by another person previously.If the Kakao Account is not yours
[KakaoAccount][Disabled account ][common]My profile photo suddenly disappeared and my Kakao Account is marked as inactive, but I can't remember my Kakao Account email.
you have provided. - Phone number used to sign up for Kakao Talk- Kakao Story profile name- KakaoKakao temporarily disables your account after 1 year of inactivity for security purposes pursuant you can't find your email address used for your Kakao Accounts which is marked as inactive, please check if you have received a notification of account inactivity from Kakao in your email inbox. Kakao sends a notification of account inactivity to the user's Kakao Account email one month before the
[KakaoAccount][Account compromise/hacking][common]Can my Kakao Account be compromised?
Kakao Accounts are secured. However, if you use the same email address and password that you use for other services or websites, that information can be hacked and your Kakao Account can also be threatened. In order to protect your Kakao Account, please create a unique password that is not easy to guess, and change it regularly.
[KakaoAccount][Account compromise/hacking][common]What do I do if I suspect that someone else has logged in with my Kakao Account?
re-sign up for Kakao Account through phone number verification immediately, and change your
[KakaoAccount][Disabled account ][common]I received a notification of account inactivity, but it is not my Kakao Account.
It is likely that someone may have accidentally entered your email to create a Kakao Account, or the email address may have been used by another person previously.Check the Kakao Account profile or the sign up date during the Kakao Account password reset process. If the Kakao Account is not yours
[KakaoAccount][Account compromise/hacking][common]What is Kakao Account locking?
click the link in the email and lock your Kakao Account.Once your account is locked, it will be disabled services that are active on your Kakao Account.Your account will be unlocked once you change your password.
[KakaoAccount][Account compromise/hacking][common]What is account compromise report?
of use agreement for the mobile phone number used at the time of KakaoTalk registration (issued by Kakao Account and you are unable to log in and change your password.If an account is reported as the mobile service carrier). 3. Other materials which may be helpful in proving the unauthorized use of your Kakao service account by someone else.
[KakaoAccount][Account compromise/hacking][common]I did log into my Kakao Account, but the IP location was different from my physical location.
locations. If you received a Kakao Account Log In Notification and it is an act you do not recognize, please change your Kakao Account password as well as the password for your email account. Make sure your Kakao Account password is different from the password for your email account.
[KakaoAccount][Account compromise/hacking][common]I received a login notification via email or Kakao Talk message although I have not logged in.
When you log into Kakao Game, Kakao Story, Kakao Talk, etc. using Kakao Account email address and password, login history is sent to you via Kakao Talk or your Kakao Account email address.If it is an act you do not recognize, you can protect your Kakao Account by clicking "Change Password" at the bottom of the notification.