Kakao Customer Service Main
Help Search Result 25
Select a category.
Help Search Result
[KakaoTalk][General][Android]KakaoTalk is loading slowly.
Your app may take a longer time to launch if you have too many chatrooms or unread messages. Please make sure to check all unread messages and leave your chatrooms once you finish chatting with your friends.
[KakaoTalk][General][Android]What is a KakaoTalk ID?
KakaoTalk ID is an identification username used in place of a phone number.Users can easily search and add friends by KakaoTalk IDs instead of by phone number.
[KakaoTalk][General][Android]How do I install a theme?
KakaoTalk themes are provided as APK files (Android application package files) to ensure performanceTo apply a theme, install a KakaoTalk theme file (.apk), go to More > Settings > Display > Themes onKakaoTalk and choose a theme you wish to apply.For more KakaoTalk themes, you can download compatible themes from Google Play Store or from the Internet*NOTE: As a KakaoTalk theme file only consists of images and colors used in the theme, it does not require
[KakaoTalk][General][Android]Do I get birthday notifications for all my friends?
entered their birthday information on KakaoStory and enabled the option to display their birthday on KakaoTalk(To enable/disable this option, go to KakaoStory > Settings > Link KakaoTalk Profile > Birthday)
[KakaoTalk][General][Android]Can I use KakaoTalk on all android phones?
KakaoTalk is available for all devices running Android OS 2.3 or later.
[KakaoTalk][General][Android]Why do I need my previous phone number when I log in with my Kakao account or try to find my password?
have forgotten your previous phone number, you cannot log in with your Kakao account and your previous KakaoTalkdata, including your friends list and KakaoTalk ID, cannot be restored.
[KakaoTalk][General][Android]How do I turn location services on or off?
services Our Location Services Policy is shown the first time you choose to use Location Services on KakaoTalklocation-based feature in relation to your search results (e.g. local weather) you can agree to allow KakaoTalkTo disable location servicesOn your KakaoTalk, go to More > Settings > Privacy > Location Services and
[KakaoTalk][General][Android]I received a message that reads "The connection to the KakaoTalk server has been terminated because your
Please immediately verify your phone number, re-register to KakaoTalk, change your Kakao account password, then log in to KakaoTalk.
[KakaoTalk][General][Android]I forgot my passcode. What do I do?
If you have forgotten your passcode, you need to delete and reinstall KakaoTalk.
[KakaoTalk][General][Android]What is the theme feature?
Kakao's theme feature allows you to easily customize your KakaoTalk screens, chat bubbles, colors and