Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 476

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][General][KakaoTalk for PC]

    My friend’s profile is shown differently in the PC version.

    Profile pictures and status messages are synced between the mobile version and PC version every 10 minutes. Therefore, any changes made by your friends may not be reflected in real time in the PC version.

  • [KakaoMail][Contacts]

    [Contacts] How do I import contacts?

    are in csv file format.① Access the Kakao Mail contact through the PC Version > Click "Import

  • [KakaoStory][Account / Log in / Sign up / Delete][All]

    What is Story ID?

    know your phone number or KakaoTalk ID. Please create your own Story ID as follows :   - PC Web

  • [KakaoTalk][General][KakaoTalk for PC]

    Will my PC still have my data after it is deregistered?

    Once your PC is deregistered, all personal data on your computer will be deleted completely.

  • [KakaoMail][Read Mail]

    [Read Mail] How do I search an email?

    . PC Kakao Mail:Use the search bar on the upper right to search your emails.Search by "Sender search results.2. Mobile Kakao Mail: Press the magnifying glass icon on the upper right of the main home screen to search your emails.

  • [KakaoTalk][General][KakaoTalk for PC]

    How do I start a group chat?

    group chatroom from the Settings menu in the PC version. - Select [New Chat] from the Settings menu in the PC version and add friends. - Select [Invite Friends] from the chatroom settings. 

  • [KakaoTalk][General][KakaoTalk for PC]

    Can I log out of PC version from mobile?

    Yes, you can remotely log out of PC version from a mobile device. [How to remote log-out of PC]On

  • [KakaoTalk][General][KakaoTalk for PC]

    Can I save my chat messages on my PC?

    Go to Settings > Save chat messages in a chatroom to save your chat messages as a text file(.txt). Only the messages currently displayed in a chatroom will be saved. If you want to save previous messages, select [View previous chats]. 

  • [KakaoTalk][General][KakaoTalk for PC]

    Can I use Free Call on my PC?

    Open up a friend's profile and click the button "Free Call," or click the phone icon on the bottom of the chatroom.

  • [KakaoTalk][General][KakaoTalk for PC]

    Can I add friends in the PC version?

    You can add friends only in the mobile version. However, you may select [Add Friend], [Block] or [Report Spam] if someone who is not your friend sends you a message.