Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 476

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][General][KakaoTalk for PC]

    Can I add friends in the PC version?

    You can add friends only in the mobile version. However, you may select [Add Friend], [Block] or [Report Spam] if someone who is not your friend sends you a message.

  • [KakaoTalk][General][KakaoTalk for PC]

    I failed to log in, but my mobile device shows an alert saying that I have logged in successfully on my PC.

    institutions or certain companies may block the use of messenger programs such as KakaoTalk for security reasons. In this case, you cannot use KakaoTalk. The log-in process in the PC version consists of two steps. You are experiencing this problem

  • [KakaoTalk][General][KakaoTalk for PC]

    I'm not a smartphone user. Can I use the PC version?

    No, only mobile users can use the PC version since it is intended as a more convenient tool for mobile users. 

  • [KakaoTalk][KakaoTalk Calendar][Web]

    The name on the web calendar appears differently from the one on the KakaoTalk app.

    Friends' names on KakaoTalk are based on the contact info on your mobile. However, your PC does not have mobile contacts which may cause your friend's name to appear differently. If you have a KakaoTalk app on your Windows or Mac, you can match the names of your friends by opening the KakaoTalk app and proceeding with 'Sync Friend's Name'. • [How to sync your friend's name in Windows/Mac KakaoTalk turn on the 'Sync Friend's Name' option in the mobile KakaoTalk app, you can prevent your friend's name

  • [KakaoTalk][KakaoTalk Calendar][Web]

    What is KakaoTalk Calendar?

    Talk Calendar on a PC web browser, some functions provided only by KakaoTalk, such as inviting membersKakaoTalk Calendar allows you to manage all your events made in KakaoTalk with more ease. There's no need for a separate account, you can start right away on your KakaoTalk. You can create events and invite your KakaoTalk friends, or view important days such as friends' birthdays and national

  • [KakaoTalk][General][KakaoTalk for PC]

    Can I save the video clips/voice notes that I received in the mobile version on my PC?

    You can download the video clips/voice notes received in the mobile version to your PC using the

  • [KakaoTalk][General][KakaoTalk for PC]

    I’m seeing an error message saying “This system is not supported."

    You are seeing this error message because the essential security functions required for the PC

  • [KakaoTalk][General][macOS]

    I don't see my Kakao Talk Channels on KakaoTalk for Mac.

    I don't see my Kakao Talk Channels on KakaoTalk for Mac.

  • [KakaoTalk][General][Android]

    KakaoTalk is loading slowly.

    Your app may take a longer time to launch if you have too many chatrooms or unread messages. Please make sure to check all unread messages and leave your chatrooms once you finish chatting with your friends. 

  • [KakaoTalk][KakaoTalk Calendar][iOS]

    What is KakaoTalk Calendar?

    KakaoTalk Calendar allows you to manage all your events made in KakaoTalk with more ease. There's no need for a separate account, you can start right away on your KakaoTalk. You can create events and invite your KakaoTalk friends, or view important days such as friends' birthdays and national