Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 150

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][Back up & Restore Chats][Android]

    Can I restore my chat history if I change my phone number or a device?

    device, you may restore your chat history by logging in with your previous Kakao Account when you sign upfor KakaoTalk.You can also back up and restore between different devices/OS.Please follow the instructionsGo to More > Settings > Chats > Chat Backup and back up your chat history in advance.2.not complete this process and therefore you will be considered a new user for KakaoTalk.If you sign upGo to More > Settings > Chats > Chat Backup and back up your chat history in advance.2.

  • [KakaoTalk][General][iPhone]

    Do I need to register my email address with KakaoTalk?

    Registering an email account is the most secure way to back up your purchased items.

  • [KakaoAccount][Log in][common]

    I switched to a new phone. Can I restore my previous chats?

    To back up or restore your Kakao Talk chat history, please see information below.> How do I restore my

  • [KakaoTalk][Back up & Restore Chats][iPhone]

    How do I back up and restore my chat history?

    You can also back up and restore between different devices/OS. * Please read the following instructions[How to Back Up]1. Go to More > Settings > Chats > Chat Backup.2.Enter your password you have set to back up your chat history.[NOTE]* Only text messages will be backed up.If you don't log in with the Kakao Account you used to back up your data, you will NOT be able to restore

  • [KakaoTalk][Back up & Restore Chats][Android]

    How do I back up and restore my chat history?

    You can also back up and restore between different devices/OS. * Please read the following instructions[How to Back Up]1. Go to More > Settings > Chats > Chat Backup.2.Enter your password you have set to back up your chat history.[NOTE]* Only text messages will be backed up.If you don't log in with the Kakao Account you used to back up your data, you will NOT be able to restore

  • [KakaoTalk][Back up & Restore Chats][iPhone]

    How do I back up and restore my chat history?

    You can also back up and restore between different devices/OS. * Please read the following instructions[How to Back Up]1. Go to More > Settings > Chats2. Tap the option "Chat Backup"3.Enter your password you have set to back up your chat history.[NOTE]* Only text messages will be backed up.If you don't log in with the Kakao Account you used to back up your data, you will NOT be able to restore

  • [KakaoTalk][Back up & Restore Chats][Android]

    How do I back up and restore my chat history?

    You can also back up and restore between different devices/OS. * Please read the following instructions[How to Back Up]1. Go to More > Settings > Chats > Chat Backup.2.Enter your password you have set to back up your chat history.[NOTE]* Only text messages will be backed up.If you don't log in with the Kakao Account you used to back up your data, you will NOT be able to restore

  • [KakaoTalk][New Device/Phone Number][iPhone]

    How do I change the phone number that is registered to my KakaoTalk?

    If you want to save your messages before verifying your new number, you have to back up your chat dataGo to More > Settings > Chats > Chat Backup and back up your chat history.3.(If you already have a backed up chat data, you will be able to see a Restore page at this stage.)* Log

  • [KakaoTalk][New Device/Phone Number][Android]

    How do I change the phone number that is registered to my KakaoTalk?

    If you want to save your messages before verifying your new number, you have to back up your chat dataGo to More > Settings > Chats > Chat Backup and back up your chat history.3.(If you already have a backed up chat data, you will be able to see a Restore page at this stage.)* Log

  • [KakaoTalk][Back up & Restore Chats][Android]

    After I back up my chat history, where is it stored?

    Your backed up data is saved in our cloud server.