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  • [KakaoTalk][Back up & Restore Chats][iPhone]

    How do I back up and restore my chat history?

    You can also back up and restore between different devices/OS. * Please read the following instructions[How to Back Up]1. Go to More > Settings > Chats2. Tap the option "Chat Backup"3.Enter your password you have set to back up your chat history.[NOTE]* Only text messages will be backed up.If you don't log in with the Kakao Account you used to back up your data, you will NOT be able to restore

  • [KakaoTalk][Back up & Restore Chats][Android]

    How do I back up and restore my chat history?

    You can also back up and restore between different devices/OS. * Please read the following instructions[How to Back Up]1. Go to More > Settings > Chats > Chat Backup.2.Enter your password you have set to back up your chat history.[NOTE]* Only text messages will be backed up.If you don't log in with the Kakao Account you used to back up your data, you will NOT be able to restore

  • [KakaoTalk][Back up & Restore Chats][Android]

    Can I restore my chat history if I change my phone number or a device?

    device, you may restore your chat history by logging in with your previous Kakao Account when you sign upfor KakaoTalk.You can also back up and restore between different devices/OS.Please follow the instructionsGo to More > Settings > Chats > Chat Backup and back up your chat history in advance.2.not complete this process and therefore you will be considered a new user for KakaoTalk.If you sign upGo to More > Settings > Chats > Chat Backup and back up your chat history in advance.2.

  • [KakaoTalk][Back up & Restore Chats][Android]

    Do I have a deadline for restoring my chat history?

    You may restore your chat history up to 14 days after backup. 

  • [KakaoTalk][Back up & Restore Chats][iPhone]

    How do I delete my backed up chat history?

    On your KakaoTalk, go to More > Settings > Chats > Chat Backup and tap Delete Backup. Please note that once you delete the backup, you will not be able to store it later on.

  • [KakaoTalk][Back up & Restore Chats][Android]

    I didn't restore my chat history when signing up for KakaoTalk. Is there a way I can restore it?

    You will not be able to restore your chat history if you have selected "Do Not Restore" during sign-up

  • [KakaoTalk][Back up & Restore Chats][iPhone]

    I didn't restore my chat history when signing up for KakaoTalk. Is there a way I can restore it?

    You will not be able to restore your chat history after completing the sign-up.Please make sure you log in with your Kakao Account when you sign up for KakaoTalk in order to restorealready have your backup file ready to go, you'll be able to restore your chat history when signing up. * Please note that you only have 14 days from the time you backed up your chats to restore it to KakaoTalk

  • [KakaoTalk][Back up & Restore Chats][Android]

    Is there a way to backup photos and videos?

    Only text can be backed up (except for messages over 1,000 characters.) 

  • [KakaoTalk][Back up & Restore Chats][iPhone]

    Do I have a deadline for restoring my chat history?

    You may restore your chat history up to 14 days after backup.

  • [KakaoTalk][Back up & Restore Chats][iPhone]

    I forgot the password that I have set to back up my chat history.

    You will not be able to restore your chat history if you forget your password.