Help Search Result

• [KakaoStory][Friends / Receive News][All]

  How many friends can I have in KakaoStory?

  You can have up to 1,000 friends. 

• [KakaoTalk][General][KakaoTalk for PC]

  What is the file size limit?

  You can send up to 300 MB per file.

• [KakaoTalk][Back up & Restore Chats][Android]

  I didn't restore my chat history when signing up for KakaoTalk. Is there a way I can restore it?

  If you have already signed up for KakaoTalk without restoring your chat history, please delete the KakaoTalkyou already have your backup ready to go, you'll be able to restore your chat history when signing up. * Please note that you have just 14 days from the time you backed up your chats to restore it to KakaoTalk

• [KakaoTalk][Back up & Restore Chats][iPhone]

  I didn't restore my chat history when signing up for KakaoTalk. Is there a way I can restore it?

  If you have already signed up for KakaoTalk without restoring your chat history, please delete the KakaoTalkyou already have your backup ready to go, you'll be able to restore your chat history when signing up. * Please note that you have just 14 days from the time you backed up your chats to restore it to KakaoTalk

• [KakaoMail][Contacts]

  [Contacts] How many contacts can I save?

  You can save up to 20,000 contacts in Contacts.

• [KakaoTalk][Back up & Restore Chats][Android]

  Do I have a deadline for restoring my chat history?

  You may restore your chat history up to 14 days after backup. 

• [KakaoTalk][Team Chat][All OS]

  Are back ups of chats and media exchanged through the Team Chat also suspended if automatic backup is

  Data in Team Chats are backed up and included in the Talk Drive storage.Therefore, chats or media youexchanged in Team Chats will not be backed up if the storage is full. To restart auto backups, subscribe to a larger storage plan or free up space by deleting data that isPlease be aware that you will not be able to check files if the files were not backed up during auto

• [KakaoTalk][Team Chat][All OS]

  What is the maximum number of people allowed in Team Chat?

  Like regular group chatrooms, Team Chat allows up to 3,000 people in the chatroom.

• [KakaoMail][IMAP/POP3]

  [POP3/SMTP] A SMTP error message appears when I try to send an email from Outlook. (451 Queuing declined or disabled; try again later)

  error message appears when you try to send an email without SMTP authentication.You may not have set upthe sender account and password when setting up the SMTP.Follow the directions below to set up SMTP

• [KakaoTalk][General][KakaoTalk for PC]

  Can I turn off alerts for certain chatrooms?

  If you want to turn off alert sounds/pop-up windows for all chatrooms, go to More > Settings > Alertsand uncheck Pop-up and Alert Sounds, or turn off the alert by clicking the icon on the bottom left corner