Kakao Customer Service Main
Help Search Result 150
Sort By
Select a category.
Help Search Result
-
[KakaoStory][Other][Android]
What features and effects does a new Shooting function have? How do I use it?You can keep shooting a video for up to 15 seconds with the effect applied.
-
[KakaoStory][Friends / Receive News][All]
How many friends can I have in KakaoStory?You can have up to 1,000 friends.
-
[KakaoAccount][2-Step Verification][common]
What is 2-Step Verification?It is easy to set up 2-Step Verification with KakaoTalk or contact phone numbers.
-
[KakaoAccount][2-Step Verification][common]
I tried to log in after setting up 2-Step Verification, but I haven't yet received a verification messageverification messages via KakaoTalk, check whether the account information entered for login matches up
-
[KakaoAccount][Log in][common]
I switched to a new phone. Can I restore my previous chats?To back up or restore your Kakao Talk chat history, please see information below.> How do I restore my
-
[KakaoAccount][Sign up][common]
I got a message, "Suspicious attempt has been detected. Please try again later." What do I do?Sign-up is restricted to prevent spams or abusing if it is detected that attempts to create multipleaccounts have been made on the same device.Please try to sign up again in 24 hours from the time you
-
[KakaoAccount][Sign up][common]
I created a Kakao Account, but cannot log in.Sign-up is restricted to prevent spams or abusing if it is detected that attempts to create multipleaccounts have been made on the same device.Please try to sign up again in 24 hours from the time you
-
[KakaoTalk][Kakao Account][Android]
More questions about Kakao Account?can find more information in Kakao Account FAQ.Kakao Account FAQ> Log in> Find email/password> Sign up
-
[KakaoTalk][Kakao Account][iPhone]
More questions about Kakao Account?can find more information in Kakao Account FAQ.Kakao Account FAQ> Log in> Find email/password> Sign up
-
[KakaoAccount][Disabled account ][common]
I am still using Kakao services. Why has my Kakao Account been disabled?If you have signed up for multiple Kakao Accounts, those that are not active can be disabled.