Help Search Result

• [KakaoTalk][New Device/Phone Number][iPhone]

  How do I change the phone number that is registered to my KakaoTalk?

  If you want to save your messages before verifying your new number, you have to back up your chat dataGo to More > Settings > Chats > Chat Backup and back up your chat history.3.(If you already have a backed up chat data, you will be able to see a Restore page at this stage.)* Log

• [KakaoTalk][Kakao Account][Android]

  I can't remember my Kakao Account email.

  with name or ID used in your profile on KakaoTalk or KakaoStory and the phone number you used to sign upTips for finding your Kakao Account- When you sign up for a Kakao Account, we send a welcome email to

• [KakaoAccount][Log in][common]

  I tried to log into my Kakao Account from Kakao Talk and was asked to enter my previous phone number. Why do I need my previous phone number?

  . * To protect your Kakao Account, you may attempt to enter your previous phone number up to 5 times.

• [KakaoTalk][Back up & Restore Chats][Android]

  Do I have a deadline for restoring my chat history?

  You may restore your chat history up to 14 days after backup.

• [KakaoTalk][Back up & Restore Chats][Android]

  I have backed up my chat history but I don't see a restore page when signing up for KakaoTalk.

  You may not see the Restore page if:(1) You have not backed up your data in advance;(2) You have unregisterednumber but have not logged in with your previous Kakao account and thus you have been considered signing up

• [KakaoAccount][Log in][common]

  I switched to a new phone. Can I restore my previous chats?

  To back up or restore your Kakao Talk chat history, please see information below.> How do I restore my

• [KakaoAccount][Sign up][common]

  I created a Kakao Account, but cannot log in.

  Sign-up is restricted to prevent spams or abusing if it is detected that attempts to create multipleaccounts have been made on the same device.Please try to sign up again in 24 hours from the time you

• [KakaoTalk][Kakao Account][Android]

  I tried to log into my Kakao Account from Kakao Talk and was asked to enter my previous phone number. What is the "previous phone number"?

  To protect your Kakao Account, you may attempt to enter your previous phone number up to 5 times.

• [KakaoAccount][Disabled account ][common]

  I am still using Kakao services. Why has my Kakao Account been disabled?

  If you have signed up for multiple Kakao Accounts, those that are not active can be disabled. 

• [KakaoTalk][Kakao Account][Android]

  I cannot check the verification email.

  Have you signed up for a Kakao Account using a random email address you don't actually use?3.