Help Search Result

• [KakaoTalk][Back up & Restore Chats][iPhone]

  Is there a way to backup photos and videos?

  Only text can be backed up (except for messages over 1,000 characters.) 

• [KakaoTalk][Kakao Account][iPhone]

  I tried to log into my Kakao Account from Kakao Talk and was asked to enter my previous phone number. What is the "previous phone number"?

  To protect your Kakao Account, you may attempt to enter your previous phone number up to 5 times.

• [KakaoTalk][Back up & Restore Chats][iPhone]

  I didn't restore my chat history when signing up for KakaoTalk. Is there a way I can restore it?

  If you have already signed up for KakaoTalk without restoring your chat history, please delete the KakaoTalkyou already have your backup ready to go, you'll be able to restore your chat history when signing up. * Please note that you have just 14 days from the time you backed up your chats to restore it to KakaoTalk

• [KakaoTalk][General][macOS]

  What is Mac registration?

  You can register up to 5 devices per Kakao account.

• [KakaoAccount][Disabled account ][common]

  My profile photo suddenly disappeared and my Kakao Account is marked as inactive, but I can't remember my Kakao Account email.

  . - Phone number used to sign up for Kakao Talk- Kakao Story profile name- Kakao services you have usedPlease

• [KakaoTalk][Back up & Restore Chats][iPhone]

  After I back up my chat history, where is it stored?

  Your backed up data is saved in our cloud server. 

• [KakaoTalk][Back up & Restore Chats][Android]

  Can I restore my chat history if I change my phone number or a device?

  device, you may restore your chat history by logging in with your previous Kakao Account when you sign upfor KakaoTalk.You can also back up and restore between different devices/OS.Please follow the instructionsGo to More > Settings > Chats > Chat Backup and back up your chat history in advance.2.not complete this process and therefore you will be considered a new user for KakaoTalk.If you sign upGo to More > Settings > Chats > Chat Backup and back up your chat history in advance.2.

• [KakaoTalk][General][KakaoTalk for PC]

  What is the file size limit?

  You can send up to 300 MB per file.

• [KakaoAccount][Disabled account ][common]

  I received a notification of account inactivity, but it is not my Kakao Account.

  address may have been used by another person previously.Check the Kakao Account profile or the sign up

• [KakaoTalk][Profile][Android]

  I want to bring back my KakaoStory posts to my profile.

  Go to your KakaoStory's Settings and enable Link KakaoTalk Profile before you post a story. Posts you have set Public after you enable the setting will be displayed on your KakaoTalk profile. Please note that you must connect the same Kakao Account to your KakaoTalk and KakaoStory.