Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 560

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][Kakao Account][iPhone]

    I tried to log into my Kakao Account from Kakao Talk and was asked to enter my previous phone number.What is the "previous phone number"?

    Previous phone number is the phone number of the device used to log in with the Kakao Account recently.ToIf your phone number has changed, try to recall the previous phone number and enter that number.If you can't remember the number, ask your family or friends if they have your old phone number.If thatPlease ask the previous owner of the device about the phone number.5.number as the previous phone number.

  • [KakaoTalk][Kakao Account][Android]

    I tried to log into my Kakao Account from Kakao Talk and was asked to enter my previous phone number.What is the "previous phone number"?

    Previous phone number is the phone number of the device used to log in with the Kakao Account recently.ToIf your phone number has changed, try to recall the previous phone number and enter that number.If you can't remember the number, ask your family or friends if they have your old phone number.If thatPlease ask the previous owner of the device about the phone number.5.number as the previous phone number.

  • [KakaoTalk][Kakao Account][Android]

    What is Kakao Account in Kakao Talk?

    Kakao Account is an email based ID which is also used to check the subscriber of the Kakao Talk account.WhenAccount in Kakao Talk > More, you can retrieve information previously used in KakaoTalk in case you changeyour phone or phone number in the future.* Information which can be retrieved with Kakao Account:Friendnumber.You cannot use two phone numbers with one Kakao Account at the same time.you go though verification with a new phone number and connect it to your Kakao Account, your previous

  • [KakaoTalk][Kakao Account][iPhone]

    What is Kakao Account in Kakao Talk?

    Kakao Account is an email based ID which is also used to check the subscriber of the Kakao Talk account.WhenAccount in Kakao Talk > More, you can retrieve information previously used in KakaoTalk in case you changeyour phone or phone number in the future.* Information which can be retrieved with Kakao Account:Friendnumber.You cannot use two phone numbers with one Kakao Account at the same time.you go though verification with a new phone number and connect it to your Kakao Account, your previous

  • [KakaoTalk][New Device/Phone Number][iPhone]

    Can I use KakaoTalk with an international phone number?

    Enter your international phone number (DO NOT enter the country code) and then go through the SMS verificationIf the country code in the default setting differs from your current location, then select the countrycode that corresponds with your international phone number

  • [KakaoTalk][General][iPhone]

    Do I need to register my email address with KakaoTalk?

    However, you can easily retrieve items you purchased after you change your device or phone number ifRegistering an email account is the most secure way to back up your purchased items.

  • [KakaoTalk][Paid Items][Android]

    Must I have a Kakao account to use Chocos?

    If the Kakao app is deleted due to reasons such as change of device or phone number, previous information

  • [KakaoTalk][Back up & Restore Chats][Android]

    Can I restore my chat history if I change my phone number or a device?

    instructions below:[Changing Phone Number]1.Verify your new phone number.4.Enter your previous phone number.* If you do not remember your old phone number, you may not completeby going to More > Profile > Phone Number.6.Once your old number and your new number are verified, you will be able to restore the previous data.

  • [KakaoTalk][Kakao Account][iPhone]

    What do I do if I suspect that someone else has logged in with my Kakao Account?

    logged in (or used) by someone with a malicious intent, please re-sign up for Kakao Account through phonenumber verification immediately, and change your password.If you are unable to log in, please contactcompromised account for 7 days after a phone number verification, limiting your and other people's access(The last 7 digits of the resident registration number must be masked.)2.Certificate of use agreement for the mobile phone number used at the time of KakaoTalk registration (

  • [KakaoTalk][Kakao Account][Android]

    What do I do if I suspect that someone else has logged in with my Kakao Account?

    logged in (or used) by someone with a malicious intent, please re-sign up for Kakao Account through phonenumber verification immediately, and change your password.If you are unable to log in, please contactcompromised account for 7 days after a phone number verification, limiting your and other people's access(The last 7 digits of the resident registration number must be masked.) 2.Certificate of use agreement for the mobile phone number used at the time of KakaoTalk registration (