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  • [KakaoTalk][General][iPhone]

    I want to send the original video

    You can send the original video in the form of a file.[How to send the original video file]1.Press the "Plus" (+) sign at the bottom of the KakaoTalk chatroom and select "File".2.Select a video and send it as a file.The video file will be sent in its original form and does not have

  • [KakaoTalk][General][Android]

    I want to send the original video

    You can send the original video in the form of a file.[How to send the original video file]1.Press the "Plus" (+) sign at the bottom of the KakaoTalk chatroom and select "File".2.Select a video and send it as a file.The video file will be sent in its original form and does not have

  • [KakaoTalk][General][iPhone]

    (iOS) My Live Photo will not send as a Live Photo.

    Press the "Plus" (+) sign at the bottom of the KakaoTalk chatroom and select "File".2.Select the Live Photo you want to send and press "Send".4.

  • [KakaoTalk][General][Android]

    How can I apply for a memorial profile?

    There are two ways to request a memorial profile, tailored to your relationship with the deceased: 1.The legacy contact can select the user to be memorialized via 'Settings > Friends > Remembered Friends' in KakaoTalk, and submit the application along with documentation proving the death.Please gather the necessary documentation and proceed with your inquiry, noting the following importantappears as "unknown." - Ensure that KakaoTalk is functioning properly on the deceased’s mobile phone

  • [KakaoTalk][General][iPhone]

    How can I apply for a memorial profile?

    There are two ways to request a memorial profile, tailored to your relationship with the deceased: 1.The legacy contact can select the user to be memorialized via 'Settings > Friends > Remembered Friends' in KakaoTalk, and submit the application along with documentation proving the death.Please gather the necessary documentation and proceed with your inquiry, noting the following importantappears as "unknown." - Ensure that KakaoTalk is functioning properly on the deceased’s mobile phone

  • [KakaoTalk][General][iPhone]

    Whom should I designate as a memorial profile legacy contact?

    The legacy contact needs to submit the death certificate of the requester and will have the authorityto change the deceased’s profile for a set period after the conversion.Additionally, if the deceased’s KakaoTalk information does not match the death certificate, further documentation

  • [KakaoTalk][General][Android]

    Whom should I designate as a memorial profile legacy contact?

    The legacy contact needs to submit the death certificate of the requester and will have the authorityto change the deceased’s profile for a set period after the conversion.Additionally, if the deceased’s KakaoTalk information does not match the death certificate, further documentation

  • [KakaoTalk][General][iPhone]

    What is the Memorialized Profile menu?

    Ensure the friend can submit a death certificate and is trustworthy.3) Authority Granted to the legacycontact Once converted to a memorial profile, the legacy contact will have the right to modify yourinformation on the deceased’s KakaoTalk does not match the documentation, additional documents may beHowever, if the phone number used in your lifetime is discontinued, resulting in expired verification, or if the family requests the deletion of the deceased's account, your KakaoTalk may be deactivated

  • [KakaoTalk][General][Android]

    What is the Memorialized Profile menu?

    Ensure the friend can submit a death certificate and is trustworthy.3) Authority Granted to the legacycontact Once converted to a memorial profile, the legacy contact will have the right to modify yourinformation on the deceased’s KakaoTalk does not match the documentation, additional documents may beHowever, if the phone number used in your lifetime is discontinued, resulting in expired verification, or if the family requests the deletion of the deceased's account, your KakaoTalk may be deactivated

  • [KakaoTalk][General][iPhone]

    What is the 'Last Letter'?

    The 'Last Letter' is a message intended to be sent to your memorial profile legacy contact after yourYou can compose this letter if you have chosen to leave a memorial profile in the 'Memorial Profile SettingsThis 'Last Letter' will be delivered to your legacy contact at the time your KakaoTalk is converted intoSince the legacy contact has the authority to modify your KakaoTalk profile after your death, you canPlease note that the 'Last Letter' does not have any legal effect.