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  • [KakaoTalk][Voice Call / Video Call / Voice Room][Android]

    I get an alert saying my network connection is unstable.

    If you are having network issues while using our free calling feature, please check the following: 1.Data plans If you are connected to a 3G/LTE network, your call may be blocked by the carrier in accordancewith the data plans you are using.Contact your carrier to check mVoIP allowance for your data plan. * Make sure you check the network status/data plan of the person you are using the free calling feature with.

  • [KakaoTalk][Voice Call / Video Call / Voice Room][iPhone]

    I get an alert saying my network connection is unstable.

    If you are having network issues while using our free calling feature, please check the following: 1.Data plans If you are connected to a 3G/LTE network, your call may be blocked by the carrier in accordancewith the data plans you are using.Contact your carrier to check mVoIP allowance for your data plan. * Make sure you check the network status/data plan of the person you are using the free calling feature with.

  • [KakaoTalk][Back up & Restore Chats][Android]

    How do I back up and restore my chat history?

        * It might take awhile depending on the size of the data.Once the backup is completed, please read the instructions and be sure to remember the expiry date forVerify your phone number and log in with your Kakao Account.    * It might take awhile depending on the size of the data.Don't forget to log in with your Kakao Account after verifying your phone number.

  • [KakaoAccount][Delete Kakao Account][common]

    How do I delete my Kakao Account?

     services linked to your Kakao Account.However, your Kakao Account cannot be deleted immediately if theKakao services, even if you don't have any other services linked to your Kakao Account.* You can see theYou can also delete your Kakao Account via the Delete Kakao Account page, to which you will have accessIn this case, you will be able to delete your Kakao Account after cancelling the concerned service(s)or changing the settings.

  • [KakaoTalk][New Device/Phone Number][Android]

    How do I change the phone number that is registered to my KakaoTalk?

    Delete and reinstall KakaoTalk, and verify your new phone number.4.After verifying your new phone number, log in with your previous Kakao account and you will be able tocontinue using the KakaoTalk with your new number.see a Restore page at this stage.)* Log in with your Kakao account in your new KakaoTalk to restore the(Friends whose phone numbers are not saved in your contacts will be returned to their set name - nicknames

  • [KakaoTalk][Back up & Restore Chats][iPhone]

    How do I back up and restore my chat history?

        * It might take awhile depending on the size of the data.Once the backup is completed, please read the instructions and be sure to remember the expiry date forVerify your phone number and log in with your Kakao Account.    * It might take awhile depending on the size of the data.Don't forget to log in with your Kakao Account after verifying your phone number.

  • [KakaoTalk][Kakao Account][Android]

    How do I delete my Kakao Account?

     services linked to your Kakao Account.However, your Kakao Account cannot be deleted immediately if theKakao services, even if you don't have any other services linked to your Kakao Account.* You can see theYou can also delete your Kakao Account via the Delete Kakao Account page, to which you will have accessIn this case, you will be able to delete your Kakao Account after cancelling the concerned service(s)or changing the settings.

  • [KakaoTalk][New Device/Phone Number][Android]

    I have not received a verification code via SMS. What should I do?

    Verification code delivery may be delayed for the following reasons: - Please check to see if you haveentered the correct phone number.You must enter your own mobile phone number (DO NOT enter the country code). - Verification code delivery

  • [KakaoTalk][Back up & Restore Chats][Android]

    How do I back up and restore my chat history?

        * It might take awhile depending on the size of the data.Once the backup is completed, please read the instructions and be sure to remember the expiry date forVerify your phone number and log in with your Kakao Account.    * It might take awhile depending on the size of the data.Don't forget to log in with your Kakao Account after verifying your phone number.

  • [KakaoTalk][Paid Items][Android]

    How do I send an emoticon or a theme as a gift?

    Go to the Item Store and choose an emoticon or a theme. 2.Check out the details page of the item and tap the “Send Gift” button. 3. Choose a friend. 4.The gift will be sent to your friend with a gift message.  * You cannot send an emoticon or a theme if: - the recipient is not your friend, - the recipient alreadyowns the item, or - the recipient is using a BlackBerry, Bada or Windows Phone.