Help Search Result

• [KakaoMail][Compose Mail]

  [Send Mail] How do you recall a sent mail?

  Go to the "Check Receipt" list on the right of the Sent mailbox to recall a sent mail.If the email wasThe sent email cannot be recalled in the following situations.[When sent emails cannot be recalled]① If the recipient deleted the email without reading it② If theemail is being delivered③ If the recipient changed the email status to [Read] without reading it④ Ifthe email was sent to you⑤ If the email was sent to an email address other than Kakao Mail⑥ If the email

• [KakaoMail][Compose Mail]

  [Compose Mail] How do I use the compose mail feature?

  Press the "Compose" icon at the bottom of the mailbox list and select "Compose Mail" and "Write to Me" to send an email.Enter the recipient, which is mandatory, and other fields, which are optional, andthen press the Send button at the upper right.In a mobile environment, you can only compose text emails

• [KakaoMail][Compose Mail]

  [Failed to Send] I failed to send the email because it was not sent.

  If an email is not sent, a failure to send message is displayed due to the following reasons.- The recipient'semail address is incorrect.- The recipient's inbox is full.- Instantaneous server traffic increasedtemporary.Contact Customer Services if emails cannot be sent, even after the above issues have been identified.Whencontacting Customer Services, copy or forward the entire email that was returned with the subject line

• [KakaoMail][Compose Mail]

  [Send Mail] There is a delay when I try to send my email.

  sent to Kakao Mail users are usually sent within three (3) minutes because it is sent straight from thewithin five (5) minutes, but it may be delayed depending on network conditions.In other words, since thenetwork connection is poor, then there may be a delay when sending the email.If there is more than aone hour delay, a return message is sent to the sender to notify them of the delay.Please sent the returnmessage to Customer Service and we will look into the issue.

• [KakaoMail][Compose Mail]

  [Compose Mail] What is the mail size limit?

  Larger emails may not be sent properly.Please use the following file attachment and body text size guide[Body text limit]The email body text cannot be larger than 3MB.You will not be able to send the emailif the email body text and attachments combined exceeds 30MB.Please try the following if you are unableto send the email due to its size.- Delete parts of the email body text or attached file.- Convert orre-attach the attached file as a large attachment.

• [KakaoMail][Compose Mail]

  [Compose Mail] What is Draft mailbox?

  The Draft mailbox can be used when you have to stop composing your email due to urgent issues or if you

• [KakaoMail][Compose Mail]

  [Send Mail] How many people can I send the email to simultaneously?

  You can send up to 10,000 emails per day, and up to 150 people per email through Kakao Mail.