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• [KakaoMail][Receive Mail]

  [Receive Mail] I am not receiving certain emails.

  settings, and some may be returned because the sender's email address is included in the blocked emailIf this is the case, then follow the steps below to check the blocked email list and auto-classification"② Select the blocked email address > Click the "Delete" button※ Use the "Search" feature if there aremany blocked emails on the list.Delete] next to the information you wish to delete from the auto-classification list

• [KakaoMail][Receive Mail]

  [Receive Mail] How do I use the star (important email) feature?

  Use the star to manage emails you want to hold onto, including important emails or emails you intend[How to use the star mark]- Mark an important email by pressing the star icon next to the title in theemail list or at the toolbar at the bottom of the read email page.- To see important emails, go to the

• [KakaoMail][Receive Mail]

  [Receive Mail] The email I moved to Trash has been deleted. How long are emails stored?

  Based on your settings, emails in Trash will be deleted automatically after 7 or 15 days from the receipt(The automatic deletion period is calculated based on the receipt date of the relevant email, not fromthe date when the email was moved to Trash. )Please note that emails received before the set period

• [KakaoMail][Receive Mail]

  [Favorites] How do I manage Favorites?

  Press the "Favorites" button next to the sender if you receive an email you are interested in.Once theFavorites by applying alert settings.You can also remove that sender from your Favorites by pressing the"Favorites" button again or go to Settings > Favorites to delete the sender from your Favorites.