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  • [KakaoMail][Spam Mail]

    [Spam Mail] What file formats can you not send through Kakao Mail?

    Kakao Mail restricts certain file formats in order to prevent the spread of malicious codes and viruses.Therestricted to protect users' device from viruses and ransom ware.Restricted file formats are subject to change.Restricted

  • [KakaoMail][Spam Mail]

    [Spam Mail] How do I block emails?

    Mobile1) How to block (report) from the mailbox list:Go to the mailbox list and press the profile imageof the email you want to block.Go to the toolbar at the bottom of the screen and press the "Block" icon.2) How to block (report) fromthe email:Select the "More" icon at the right of the toolbar, which is located at the bottom of themail body text, and press the "Block Spam" icon.※ The block domain feature is available in the PC version

  • [KakaoMail][Spam Mail]

    [Spam Mail] What does "Auto-Block" and "Move" in the Spam mailbox mean?

    Emails marked as "Auto-Block"ed are emails that were automatically moved by the spam cleaner from theInbox to the Spam mailbox.Spam cleaners use data from users' spam reports to block spam mails.However, some spam mails end up in the Inbox due to spammer's evolving spam technology.Please press "Block Spam" once you discover a spam mail in your Inbox.Emails blocked as spam will be included in theMove(d)" emails are emails users move to the Spam mailbox if they deem that email is indeed a spam mail