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• [KakaoMail][Connection Issues]

  If the issue continues, please contact Customer Service" appears.

  Check the following if you receive a message that reads "Unstable network connection.If the issue continues, please contact Customer Service".1. Check your network connection.2.Go to Internet Options > Security > Trusted sites > Sites and try the following.1) Uncheck "Require serververification (https:) for all sites in this zone".2) Add "*.kakao.com" as a trusted website.3) If theActiveX that was loaded, and change all modules other than those provided by Daum Communications Corp

• [KakaoMail][Connection Issues]

  [Connection Issues] I am shown a restricted access message.

  If a restricted access message is shown in the compose email or service access screen, this means thatyour ID has been used to violate the service operation policy and has been temporarily restricted fromusing the service.The ID may be prohibited from all services if it is repeatedly used in the serviceinappropriately.Check the email sent from Kakao for details.

• [KakaoMail][Connection Issues]

  [Connection Issues] Protection policy has been applied to my ID.

  used to send spam mails.Protection policies are applied when a spam recipient submits a report and theaccount in question has been found to have been used to send the spam mail.Please contact Customer Services

• [KakaoMail][Connection Issues]

  [Connection Issues] How do I upgrade my browser?

  You can enjoy a more secure Kakao Mail if you update your browser to the latest version.1.internet if you use an upgraded version which is faster, more stable and more secure.- You must upgrade to thelatest version to use Kakao Mail, which uses the latest language to provide a more secure service.2.Click the upgrade link below to upgrade each browser.- Internet Edgehttps://www.microsoft.com/ko-kr/edge