Help Search Result

• [KakaoAccount][Find email/password][common]

  I am unable to get the verification via phone call to reset my password.

  Verification via phone call is required to reset your password.If you can't go through the verification via phone call, please try the following: - On your Kakao Talkor Kakao Story, go to Edit Profile > Kakao Account > Change Password and click "Forgot your password- If your previous phone number started with 01x (011, 016, 017, 018 or 019) and was transferred to a010 number, you can get the verification via phone call using the 010 number.If you have tried the above

• [KakaoAccount][Find email/password][common]

  I am trying to find my password but don't know what my previous phone number is.

  number associated with your Kakao Account or the previous phone number used for Kakao Talk when findingIf your phone number has changed, try to recall the previous phone number and enter that number.If you can't remember the number, ask your family or friends if they have your old phone number.If thatPlease ask the previous owner of the device about the phone number.5.number as the previous phone number.

• [KakaoAccount][Find email/password][common]

  I can't remember my Kakao Account password.

  . - Login box on the right side of the Kakao website (www.kakao.com/main) > Find PasswordTo protect yourwell as user identification as part of the password reset process.password. - Other people may easily guess your password if you use well-known names, your birthdate, phonenumber, etc. - Please use a unique pasword with a combination of upper/lower case letters, numbers andit regularly.* To change your password: - From Kakao Talk > More > Edit Profile> Kakao Account > Change

• [KakaoAccount][Find email/password][common]

  I cannot check the verification email.

  Are you unable to check emails sent to the email address used for Kakao Account for the following reasonsIn this case, you can change your Kakao Account email to an active account and get verification.Profile > Kakao Account- Kakao Story app > More > Edit Profile > Kakao AccountTap the "Change Email"and you can change your Kakao Account email to an active email address.If you can't find the "ChangeWe wll help you change your email after verifying some information.

• [KakaoAccount][Find email/password][common]

  I can't remember my Kakao Account email.

  . - Login box on the right side of the Kakao website (www.kakao.com/main) > Find Kakao Account- Are youYou can find your Kakao Account with name or ID used in your profile on KakaoTalk or KakaoStory and thephone number you used to sign up for KakaoTalk. You should remember the masked part of your email address.!The email address which has received the welcome email is highly likely to be your Kakao Account.

• [KakaoAccount][Find email/password][common]

  I was trying to find my password and the profile appeared, but it is not my profile.

  It is likely that someone may have accidentally entered your email to create a Kakao Account, or theemail address may have been used by another person previously.If the Kakao Account is not yours, pleaseclick the link at the bottom of the login notification email "Is this NOT your account?"

• [KakaoAccount][Find email/password][common]

  I don't know the answers to the security questions.

  security reasons.Please try again later as you may retry once a day.Tap "I'm not sure" if you don't know theanswer to the question.