Help Search Result

• [KakaoAccount][Account compromise/hacking][common]

  What is account compromise report?

  you suspect that someone else has logged in with your Kakao Account and you are unable to log in and changeaccount for 7 days after a phone number verification, limiting your and other people's access to thePlease note that you must submit a report within 14 days of the compromise. * You need to submit the(The last 7 digits of the resident registration number must be masked.)2.Certificate of use agreement for the mobile phone number used at the time of KakaoTalk registration (

• [KakaoAccount][Account compromise/hacking][common]

  Can I share or sell my Kakao Account or Kakao Game?

  If the seller changes mind about selling the account or sells the account with a malicious intent, notEven if the buyer claims that he or she has paid money or other equivalent to buy the account, the buyerDo not disclose, even in part, your Kakao Account email, password, name or phone number to a third party.Nameand phone number can be used to find user ID and password for email services such as Naver, Daum andinformation, your Kakao Account email address can be guessed based on your ID, nickname, membeship number

• [KakaoAccount][Account compromise/hacking][common]

  I received a login notification via email or Kakao Talk message although I have not logged in.

  email address.If it is an act you do not recognize, you can protect your Kakao Account by clicking "ChangePassword" at the bottom of the notification.

• [KakaoAccount][Account compromise/hacking][common]

  I did log into my Kakao Account, but the IP location was different from my physical location.

  If you use mobile network (3G or LTE) or VPN, the IP location may be different from your login locationreceived the login notification. * The IP locations indicated on the website provided by KISA show theIf you received a Kakao Account Log In Notification and it is an act you do not recognize, please changeyour Kakao Account password as well as the password for your email account.Make sure your Kakao Account password is different from the password for your email account.

• [KakaoAccount][Account compromise/hacking][common]

  What is Kakao Account locking?

  If you received a login notification email and it is an activity you do not recognize, you can click thelink in the email and lock your Kakao Account.Once your account is locked, it will be disabled temporarilyout from all services that are active on your Kakao Account.Your account will be unlocked once you change

• [KakaoAccount][Account compromise/hacking][common]

  Can my Kakao Account be compromised?

  However, if you use the same email address and password that you use for other services or websites,order to protect your Kakao Account, please create a unique password that is not easy to guess, and change

• [KakaoAccount][Account compromise/hacking][common]

  What should I do if I suspect someone has logged in with my Kakao Account?

  Check the information below if you suspect someone else has logged in with your Kakao Account or if therebe predicted by others (such as a password that is identical to your ID, your date of birth, name or phonenumber) as your password.Reset password 2.the suspicious login attempt.Please read the following if the problem is still not resolved using thereport once the user has been verified.Inquire about account fraud/hacking attempts

• [KakaoAccount][Account compromise/hacking][common]

  I received a login notification email but it is not my Kakao Account.

  It is likely that someone may have accidentally entered your email to create a Kakao Account, or theemail address may have been used by another person previously.If the Kakao Account is not yours, pleaseclick the link at the bottom of the login notification email "Is this NOT your account?"