Help Search Result

• [KakaoAccount][Age verification / user identification][common]

  I entered correct Kakao Account information, but the user identification keeps failing.

  User identification can only be done using the information of an owner of the mobile phone. ( * OnlyKorean mobile phone number can be used for user identification. )If you have a mobile phone under someoneor go through the user identification using the information of the owner of your mobile phone. If you go through user identification using the information of the actual owner of your phone, his orThus, you may need to change the ownership to your name and then submit relevant documents to Kakao.If

• [KakaoAccount][Age verification / user identification][common]

  What is the reason?

  When you go through user identification using the information different from previously-verified informationif you have gone through user identification using someone else's information, and make sure to use thesame information for user identification.If the owner of your phone has changed while the phone numberremains the same, you are required to submit supporting documents to our Customer Service to reset the

• [KakaoAccount][Age verification / user identification][common]

  Can I get verification using a phone registered under a corporate name?

  User identification using a phone registered under a corporate name is prohibited by mobile service carriers

• [KakaoAccount][Age verification / user identification][common]

  I can't select or enter my birthday.

  If you don't see your birthday in the Birthday field, that means you are under 15, and user identification