Kakao Customer Service Main
Help Search Result 10
Sort By
Select a category.
Help Search Result
-
[KakaoTalk][New Device/Phone Number][iPhone]
Can I use KakaoTalk with an international phone number?Enter your international phone number (DO NOT enter the country code) and then go through the SMS verificationIf the country code in the default setting differs from your current location, then select the countrycode that corresponds with your international phone number.
-
[KakaoTalk][New Device/Phone Number][Android]
I have not received a verification code via SMS. What should I do?Verification code delivery may be delayed for the following reasons: - Please check to see if you haveentered the correct phone number.You must enter your own mobile phone number (DO NOT enter the country code). - Verification code delivery
-
[KakaoTalk][New Device/Phone Number][iPhone]
I have not received a verification code via SMS. What should I do?Verification code delivery may be delayed for the following reasons: - Please check to see if you haveentered the correct phone number.You must enter your own mobile phone number (DO NOT enter the country code). - Verification code delivery
-
[KakaoTalk][New Device/Phone Number][Android]
I am planning on changing my phone number. How can I switch numbers with my previous account?Delete and reinstall KakaoTalk, and verify your new phone number.4.After verifying your new phone number, log in with your previous Kakao account and you will be able tocontinue using the KakaoTalk with your new number.see a Restore page at this stage.)* Log in with your Kakao account in your new KakaoTalk to restore the(Friends whose phone numbers are not saved in your contacts will be shown in the name they have set -
-
[KakaoTalk][New Device/Phone Number][Android]
What happens if I unregister from KakaoTalk?If you unregister from KakaoTalk, all of your data including your phone number, friends list and chatPlease note that your data cannot be restored even if you reinstall the app later.
-
[KakaoTalk][New Device/Phone Number][Android]
Do I need a mobile number to use KakaoTalk?In order to prevent spam, we do not allow virtual numbers, Internet phone numbers, etc.
-
[KakaoTalk][New Device/Phone Number][iPhone]
If I have misplaced my phone or have cancelled my wireless contract, how do I unregister from KakaoTalkIf you are still unable to unregister, please contact the Customer Service with one of the followingSKT users: User Agreement - KT users: User Registration Form - LG U+ users: User Confirmation Form Thedate of cancellation/misplacement and your signature must be included in the document.
-
[KakaoTalk][New Device/Phone Number][Android]
If I have misplaced my phone or have cancelled my wireless contract, how do I unregister from KakaoTalkIf you are still unable to unregister, please contact the Customer Service with one of the following: SKT users: User Agreement KT users: User Registration Form LG U+ users: User Confirmation Form Thedate of cancellation/misplacement and your signature must be included in the document.
-
[KakaoTalk][New Device/Phone Number][Android]
I want to remove my game status from my profile.Go to My Profile > Edit Profile or go to More > Edit Profile and tap the Music / Profile Status menu
-
[KakaoTalk][New Device/Phone Number][iPhone]
What happens if I unregister from KakaoTalk?If you unregister from KakaoTalk, all the data including your friends list, chat history and other information