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  • [KakaoTalk][Back up & Restore Chats][Android]

    Can I restore my chat history if I change my phone number or a device?

    instructions below:[Changing Phone Number]1.Verify your new phone number.4.Enter your previous phone number.* If you do not remember your old phone number, you may not completeby going to More > Profile > Phone Number.6.Once your old number and your new number are verified, you will be able to restore the previous data.

  • [KakaoTalk][Back up & Restore Chats][iPhone]

    I have backed up my chat history but I don't see a restore page when signing up for KakaoTalk.

    You may not see the Restore page if:(1) You have not backed up your data in advance;(2) You have unregisteredfrom KakaoTalk or removed your Kakao account;(3) You have reinstalled KakaoTalk and verified your phonenumber but have not logged in with your previous Kakao account and thus you have been considered signingup as a new user.Please note that in the cases listed above, restoring your previous chat data is not

  • [KakaoTalk][Back up & Restore Chats][Android]

    I have backed up my chat history but I don't see a restore page when signing up for KakaoTalk.

    You may not see the Restore page if:(1) You have not backed up your data in advance;(2) You have unregisteredfrom KakaoTalk or removed your Kakao account;(3) You have reinstalled KakaoTalk and verified your phonenumber but have not logged in with your previous Kakao account and thus you have been considered signingup as a new user.Please note that in the cases listed above, restoring your previous chat data is not

  • [KakaoTalk][Back up & Restore Chats][Android]

    How do I back up and restore my chat history?

        * It might take awhile depending on the size of the data.Once the backup is completed, please read the instructions and be sure to remember the expiry date forVerify your phone number and log in with your Kakao Account.    * It might take awhile depending on the size of the data.Don't forget to log in with your Kakao Account after verifying your phone number.

  • [KakaoTalk][Back up & Restore Chats][iPhone]

    How do I back up and restore my chat history?

        * It might take awhile depending on the size of the data.Once the backup is completed, please read the instructions and be sure to remember the expiry date forVerify your phone number and log in with your Kakao Account.    * It might take awhile depending on the size of the data.Don't forget to log in with your Kakao Account after verifying your phone number.

  • [KakaoTalk][Back up & Restore Chats][Android]

    I didn't restore my chat history when signing up for KakaoTalk. Is there a way I can restore it?

    If you have already skipped the restoring process, but want to restore it, remove and reinstall the KakaoTalkapp and you will be given the option to restore your data.  

  • [KakaoTalk][Back up & Restore Chats][Android]

    After I back up my chat history, where is it stored?

    The data is encrypted and securely stored in the cloud server and is not available to anyone except you

  • [KakaoTalk][Back up & Restore Chats][iPhone]

    After I back up my chat history, where is it stored?

    The data is encrypted and securely stored in the cloud server and is not available to anyone except you

  • [KakaoTalk][Back up & Restore Chats][iPhone]

    How do I delete my backed up chat history?

    Please note that once you delete the backup, you will not be able to store it later on.

  • [KakaoTalk][Back up & Restore Chats][iPhone]

    I didn't restore my chat history when signing up for KakaoTalk. Is there a way I can restore it?

    You will not be able to restore your chat history after completing the sign-up.be able to restore your chat history when signing up. * Please note that you only have 14 days from the