Help Search Result

• [KakaoTalk][Report/Restrictions][Common]

  Am I restricted from using KakaoTalk when sending massive messages to many people?

  When a large number of messages exceeding a certain level are sent to individual users or group chatService restrictions may apply when too many reports are filed for the same message.When the restrictionsapply, the message 'You are restricted from using KakaoTalk due to violation of Service Operation Policyreceiving unwanted messages from others without prior consent.Please be careful when sending a large number[For more details about our Operation Policy, please refer to the page below.]• Kakao Operation Policy

• [KakaoTalk][Report/Restrictions][Common]

  I'm not the person in trouble.

  And, it is required for the person who is in trouble must make inquiries to us.We sincerely ask the actualuser of the relevant mobile phone numbers for filing an inquiry at our Homepage Contact.A consultationwill be conducted in the following methods.Please contact us through the Inquire link below even though the process bothers you.Contact https://cs.kakao.com/requests[For more details about our Operation Policy, please refer to the

• [KakaoTalk][Report/Restrictions][Common]

  What are user protection measures?

  You can still use the chatrooms you have ever participated in, even though user protection measures areIf nothing has been detected for a sufficient time, the measures will be automatically lifted, usuallyin a similar environment with the one where evil users are active.• If you use the service in an environmentparticipation or frequency rate for an open chat is abnormally high• If you use fake overseas phoneexposure of a user ID for KakaoTalk Search or QR Code Search limited• Unable to call a free phone call

• [KakaoTalk][Report/Restrictions][Android]

  I want to report messages sent by the host or other participants in the Open Group Chat where I participate

  The complainant’s personal information will not be disclosed to the reported person to protect his/her• You can report the host only by leaving the chatroom.chatroom after reporting the host or other participant(s)1) Open the Side Menu on the right side ofthe chatroom and select the Leave icon at the bottom left.2) Select [Report & Leave].3) You can selecton the right side of the chatroom and select the toothed wheel icon at the right bottom.2) Select [Leave

• [KakaoTalk][Report/Restrictions][iOS]

  I want to report messages sent by the host or other participants in the Open Group Chat where I participate

  The complainant’s personal information will not be disclosed to the reported person to protect his/her• You can report the host only by leaving the chatroom.chatroom after reporting the host or other participant(s)1) Open the Side Menu on the right side ofthe chatroom and select the Leave icon at the bottom left.2) Select [Report & Leave].3) You can selecton the right side of the chatroom and select the toothed wheel icon at the right bottom.2) Select [Leave

• [KakaoTalk][Report/Restrictions][iOS]

  I want to report a message sent by the participant in the 1:1 Open Chat that I host.

  The complainant’s personal information will not be disclosed to the reported person to protect his/her• The reported message will be sent to a relevant Kakao team.The reported person will not be allowedchatroom after reporting1) Open Side Menu on the right side of the chatroom and select the Leave iconon the Report Message page.4) Select [Report] at the bottom.5) Check ‘Reasons for Reporting’ on theand select the toothed wheel icon at the right bottom.2) Select [Leave Chatroom] at the bottom of the

• [KakaoTalk][Report/Restrictions][Android]

  I want to report a message sent by the participant in the 1:1 Open Chat that I host.

  The complainant’s personal information will not be disclosed to the reported person to protect his/herprivacy.◼ If you want to stay in the chatroom after reporting1) Select [Quit Chatting & Report] on thechatroom after reporting1) Open Side Menu on the right side of the chatroom and select the Leave iconon the Report Message page.4) Select [Report] at the bottom.5) Check ‘Reasons for Reporting’ on theand select the toothed wheel icon at the right bottom.2) Select [Leave Chatroom] at the bottom of the

• [KakaoTalk][Report/Restrictions][Android]

  I want to report a message sent by the participant in the 1:1 Open Chat where I participate.

  The complainant’s personal information will not be disclosed to the reported person to protect his/herprivacy.1) Open Side Menu on the right side of the chatroom and select the Leave icon at the left bottom[Complete].Otherwise,1) Open Side Menu on the right side of the chatroom and select the toothed wheelicon at the right bottom.2) Select [Leave Chatroom] at the bottom of the Chatroom Settings page.3) SelectOpen Chat, your conversations will be deleted, and the chatroom will disappear from the Chats list.

• [KakaoTalk][Report/Restrictions][iOS]

  I want to report a message sent by the participant in the 1:1 Open Chat where I participate.

  The complainant’s personal information will not be disclosed to the reported person to protect his/herprivacy.1) Open Side Menu on the right side of the chatroom and select the Leave icon at the left bottom[Complete].Otherwise,1) Open Side Menu on the right side of the chatroom and select the toothed wheelicon at the right bottom.2) Select [Leave Chatroom] at the bottom of the Chatroom Settings page.3) SelectOpen Chat, your conversations will be deleted, and the chatroom will disappear from the Chats list.

• [KakaoTalk][Report/Restrictions][Android]

  Can I report the cover of an Open Chat?

  to the following steps.The complainant’s personal information will not be disclosed to the reported person to protect his/herprivacy.1) Select the warning light icon on the top right side of the Open Chat cover.2) Check ‘Reasonsfor Reporting’ on the Report page.3) Select [Complete].you report the cover.