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  • [KakaoTalk][Voice Call / Video Call][Android]

    I get an alert saying my network connection is unstable.

    If you are having network issues while using our free calling feature, please check the following: 1.Data plans If you are connected to a 3G/LTE network, your call may be blocked by the carrier in accordancewith the data plans you are using.Contact your carrier to check mVoIP allowance for your data plan. * Make sure you check the network status/data plan of the person you are using the free calling feature with.

  • [KakaoTalk][Voice Call / Video Call][iPhone]

    I get an alert saying my network connection is unstable.

    If you are having network issues while using our free calling feature, please check the following: 1.Data plans If you are connected to a 3G/LTE network, your call may be blocked by the carrier in accordancewith the data plans you are using.Contact your carrier to check mVoIP allowance for your data plan. * Make sure you check the network status/data plan of the person you are using the free calling feature with.

  • [KakaoTalk][Voice Call / Video Call][Android]

    Are voice calls and video calls on KakaoTalk free?

    If you need to use data to make the call, certain charges may apply according to your data plan/mobile

  • [KakaoTalk][Voice Call / Video Call][iPhone]

    Can I accept a regular phone call when I'm on a Voice Call/Video Call?

    The built-in microphone on your device can only be used for one function at a time.Therefore it's not possible to be on a Voice Call/Video Call and a regular phone call at the same timeIf you answer a regular phone call, your Voice/Video Call will terminate automatically. 

  • [KakaoTalk][Voice Call / Video Call][Android]

    Can I accept a regular phone call when I'm on a Voice Call/Video Call?

    The built-in microphone on your device can only be used for one function at a time.Therefore it's not possible to be on a Voice Call/Video Call and a regular phone call at the same timeIf you answer a regular phone call, your Voice/Video Call will terminate automatically. 

  • [KakaoTalk][Voice Call / Video Call][Android]

    Can I change which person is displayed in the larger/smaller window during a Video Call?

    If you double tap the small screen, you'll be able to switch which user is displayed in the larger screen

  • [KakaoTalk][Voice Call / Video Call][iPhone]

    Can I change which person is displayed in the larger/smaller window during a Video Call?

    If you double tap the small screen, you'll be able to switch which user is displayed in the larger screen

  • [KakaoTalk][Voice Call / Video Call][iPhone]

    How can I start a Free Call with a friend?

    To pull up your friend's KakaoTalk profile. 1) Locate the person on your Friends list and tap to opentheir profile.2) At the bottom of the profile, tap the Free Call button. 3) Tap Voice or Video Callin order to start the call. From inside a chatroom:1) In a 1:1 chatroom, tap the + menu. 2) Tap the Voice or Video Call button to

  • [KakaoTalk][Voice Call / Video Call][Android]

    How can I start a Free Call with a friend?

    To pull up your friend's KakaoTalk profile. 1) Locate the person on your Friends list and tap to opentheir profile.2) At the bottom of the profile, tap the Free Call button. 3) Tap Voice or Video Callin order to start the call. From inside a chatroom:1) In a 1:1 chatroom, tap the + menu. 2) Tap the Voice or Video Call button to

  • [KakaoTalk][Voice Call / Video Call][iPhone]

    How do I apply filters during a Video Call?

    1) Tap the "Video Filters" button in the menu after connecting to a Video Call. 2) Swipe left and right