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  • [KakaoTalk][Voice Call / Video Call / Voice Room][Android]

    Can I accept a regular phone call when I'm on a Voice Call/Video Call?

    The built-in microphone on your device can only be used for one function at a time.Therefore it's not possible to be on a Voice Call/Video Call and a regular phone call at the same timeIf you answer a regular phone call, your Voice/Video Call will terminate automatically. 

  • [KakaoTalk][Voice Call / Video Call][Android]

    Can I accept a regular phone call when I'm on a Voice Call/Video Call?

    The built-in microphone on your device can only be used for one function at a time.Therefore it's not possible to be on a Voice Call/Video Call and a regular phone call at the same timeIf you answer a regular phone call, your Voice/Video Call will terminate automatically. 

  • [KakaoTalk][Voice Call / Video Call / Voice Room][iPhone]

    Can I accept a regular phone call when I'm on a Voice Call/Video Call?

    The built-in microphone on your device can only be used for one function at a time.Therefore it's not possible to be on a Voice Call/Video Call and a regular phone call at the same timeIf you answer a regular phone call, your Voice/Video Call will terminate automatically. 

  • [KakaoTalk][Kakao Account][Android]

    Can I share or sell my Kakao Account or Kakao Game?

    If the seller changes mind about selling the account or sells the account with a malicious intent, notEven if the buyer claims that he or she has paid money or other equivalent to buy the account, the buyerDo not disclose, even in part, your Kakao Account email, password, name or phone number to a third party.Nameand phone number can be used to find user ID and password for email services such as Naver, Daum andinformation, your Kakao Account email address can be guessed based on your ID, nickname, membeship number

  • [KakaoAccount][Account compromise/hacking][common]

    Can I share or sell my Kakao Account or Kakao Game?

    If the seller changes mind about selling the account or sells the account with a malicious intent, notEven if the buyer claims that he or she has paid money or other equivalent to buy the account, the buyerDo not disclose, even in part, your Kakao Account email, password, name or phone number to a third party.Nameand phone number can be used to find user ID and password for email services such as Naver, Daum andinformation, your Kakao Account email address can be guessed based on your ID, nickname, membeship number

  • [KakaoTalk][General][iPhone]

    Will I be suspended from using KakaoTalk if I send multiple messages to a large number of people?

    number of messages to individual users or to a group chatroom.Use of the service will also be limited if a large number of spam reports are submitted.policy will be applied to all chats, in accordance to the service operation policy, regardless of thecontents or intentions of the exchanged messages.Therefore, please be cautious when sending any information to a large number of users with high frequency

  • [KakaoAccount][Log in][common]

    Now I get a message that I have exceeded the maximum number of attempts. When can I log in again?

    If the Kakao Account email and password do not match multiple times, login attempts can be restrictedto protect the user.For security reasons, Kakao do not provide the maximum number of attemtps or how long you have to waitPlease try again after some time based on the message appearing on the login screen.

  • [KakaoMail][Settings]

    [Settings] How do I manage the Smart Mailbox?

    Kakao Mail's Smart Mailbox classifies each incoming email according to the user's desired settings.Goto the Smart Mailbox Settings in Settings and change the Smart Mailbox settings to meet your needs.Follow the steps below to change the settings.1.Smart Classification is ON, emails that fall into that classification is automatically placed into theIf Smart Classification is OFF, incoming emails are automatically placed in the Inbox.2.

  • [KakaoTalk][Team Chat][All OS]

    What is the maximum number of Team Chats I can join/create?

    There is no limit to the number of Team Chats you can join as a member.

  • [KakaoTalk][Send Gift][iPhone]

    How can I get "Delivery Items"?

    Delivery Items1) Go to [More > Settings > Privacy > Gift Box] OR [Gift Shop > "선물함" > "받은 선물함"] and select theitem. 3) Press "이용하기" to enter shipping address and have the item delivered. (NOTE: If you wish to change delivery information or cancel order after entering shipping address, youmust contact the relevant Customer Service.)