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  • [KakaoTalk][General][iPhone]

    Do I need to register my email address with KakaoTalk?

    However, you can easily retrieve items you purchased after you change your device or phone number ifRegistering an email account is the most secure way to back up your purchased items.

  • [KakaoAccount][Age verification / user identification][common]

    I entered correct Kakao Account information, but the user identification keeps failing.

    User identification can only be done using the information of an owner of the mobile phone. ( * OnlyKorean mobile phone number can be used for user identification. )If you have a mobile phone under someoneor go through the user identification using the information of the owner of your mobile phone. If you go through user identification using the information of the actual owner of your phone, his orThus, you may need to change the ownership to your name and then submit relevant documents to Kakao.If

  • [KakaoTalk][Paid Items][Android]

    Must I have a Kakao account to use Chocos?

    If the Kakao app is deleted due to reasons such as change of device or phone number, previous information

  • [KakaoTalk][Back up & Restore Chats][Android]

    Can I restore my chat history if I change my phone number or a device?

    instructions below:[Changing Phone Number]1.Verify your new phone number.4.Enter your previous phone number.* If you do not remember your old phone number, you may not completeby going to More > Profile > Phone Number.6.Once your old number and your new number are verified, you will be able to restore the previous data.

  • [KakaoTalk][Kakao Account][iPhone]

    What do I do if I suspect that someone else has logged in with my Kakao Account?

    logged in (or used) by someone with a malicious intent, please re-sign up for Kakao Account through phonenumber verification immediately, and change your password.If you are unable to log in, please contactcompromised account for 7 days after a phone number verification, limiting your and other people's access(The last 7 digits of the resident registration number must be masked.)2.Certificate of use agreement for the mobile phone number used at the time of KakaoTalk registration (

  • [KakaoTalk][Kakao Account][Android]

    What do I do if I suspect that someone else has logged in with my Kakao Account?

    logged in (or used) by someone with a malicious intent, please re-sign up for Kakao Account through phonenumber verification immediately, and change your password.If you are unable to log in, please contactcompromised account for 7 days after a phone number verification, limiting your and other people's access(The last 7 digits of the resident registration number must be masked.) 2.Certificate of use agreement for the mobile phone number used at the time of KakaoTalk registration (

  • [KakaoTalk][New Device/Phone Number][iPhone]

    How do I change the phone number that is registered to my KakaoTalk?

    Delete and reinstall KakaoTalk, and verify your new phone number.4.After verifying your new phone number, log in with your previous Kakao account and you will be able tocontinue using the KakaoTalk with your new number.see a Restore page at this stage.)* Log in with your Kakao account in your new KakaoTalk to restore the(Friends whose phone numbers are not saved in your contacts will be returned to their set name - nicknames

  • [KakaoTalk][New Device/Phone Number][Android]

    How do I change the phone number that is registered to my KakaoTalk?

    Delete and reinstall KakaoTalk, and verify your new phone number.4.After verifying your new phone number, log in with your previous Kakao account and you will be able tocontinue using the KakaoTalk with your new number.see a Restore page at this stage.)* Log in with your Kakao account in your new KakaoTalk to restore the(Friends whose phone numbers are not saved in your contacts will be returned to their set name - nicknames

  • [KakaoTalk][General][iPhone]

    Is it free to make phone calls from KakaoTalk?

    Making a regular phone call by tapping the phone number in your friend's mini profile allows you to makeYou will be charged for the call according to your service plan.

  • [KakaoTalk][General][Android]

    Is it free to make phone calls from KakaoTalk?

    Making a regular phone call by tapping the phone number in your friend's mini profile allows you toYou will be charged for the call according to your service plan.