Help Search Result

• [KakaoTalk][General][macOS]

  How do I log in to KakaoTalk on my Mac?

   You can log in with the Kakao Account e-mail address and password registered in KakaoTalk on your mobileFollow the instructions to complete the e-mail verification process.[What is a Kakao Account?] You can retrieve your KakaoTalk data in case you lose your mobile device or change your phone number.

• [KakaoAccount][Disabled account ][common]

  I want to get email verification to reactivate my Kakao Account but I am unable to receive the verification

  unable to receive emails to your Kakao Account email address, please contact our Customer Service with thefollowing information:- Kakao Account email address- Reason you are unable to receive the verificationemail- Phone number used to sign up for Kakao Talk- Kakao Story profile name- Kakao services you haveof use agreement issued by your mobile service carrier.Please note that if the information you haveprovided do not match your Kakao Account information, you cannot reactivate your Kakao Account or change

• [KakaoTalk][General][Android]

  What is a Kakao Account?

  (Friends whose phone numbers are not saved in your contacts will be displayed under their set name.than one number to your Kakao Account.If you attempt to connect your Kakao Account to a different phone number than originally registered,you will automatically be unregistered from the account  - If you have changed your phone number and had your new phone number verified, and then attempt to

• [KakaoTalk][General][Android]

  What is a Kakao account?

  (Friends whose phone numbers are not saved in your contacts will be displayed under their set name.than one number to your Kakao Account.If you attempt to connect your Kakao Account to a different phone number than originally registered,you will automatically be unregistered from the account  - If you have changed your phone number and had your new phone number verified, and then attempt to

• [KakaoAccount][Age verification / user identification][common]

  What is the reason?

  When you go through user identification using the information different from previously-verified informationif you have gone through user identification using someone else's information, and make sure to use thesame information for user identification.If the owner of your phone has changed while the phone numberremains the same, you are required to submit supporting documents to our Customer Service to reset the

• [KakaoTalk][General][iPhone]

  I believe my Kakao account is being compromised. What should I do?

  individual with unlawful intentions, then you must immediately re-register to KakaoTalk by verifying your phonenumber, change your Kakao account password, and re-connect to KakaoTalk.Contact your local police station or file a report with the Cyber Terror Response Center if you wishto investigate the incident.We will submit all necessary information upon request from the police and fully cooperate with the investigation

• [KakaoTalk][Kakao Account][iPhone]

  I can't remember my Kakao Account email.

  Finding your Kakao Account using Kakao Talk profile and Phone Number- Are you using Kakao Talk or Kakaophone number you used to sign up for KakaoTalk. 2.phone?Open the app, and tap on the gear-shaped Settings icon and get the Kakao Member Number.Then, enter that number in Find Kakao Account > Find Account with Other Information.Part of your Kakao

• [KakaoTalk][Kakao Account][Android]

  I can't remember my Kakao Account email.

  Finding your Kakao Account using Kakao Talk profile and Phone Number- Are you using Kakao Talk or Kakaophone number you used to sign up for KakaoTalk. 2.phone?Open the app, and tap on the gear-shaped Settings icon and get the Kakao Member Number.Then, enter that number in Find Kakao Account > Find Account with Other Information.Part of your Kakao

• [KakaoAccount][Login Restriction by Country][common]

  I am unable to log in from a country that is not permitted from logging in.

  Confirm the login request message sent to your phone's KakaoTalk or enter the verification number sentto the email saved in your Kakao Account or contacts to login.Please contact the Customer Center if you are unable to log in using additional verification methods.

• [KakaoTalk][General][KakaoTalk for PC]

  How do I log in to the PC version?

  Follow the instructions to complete the e-mail verification process. [What is a Kakao Account?] You can retrieve your KakaoTalk data in case you lose your mobile device or change your phone number.