Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 710

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][New Device/Phone Number][Android]

    What happens if I unregister from KakaoTalk?

    If you unregister from KakaoTalk, all of your data including your phone number, friends list and chatPlease note that your data cannot be restored even if you reinstall the app later.

  • [KakaoTalk][Voice Call / Video Call / Voice Room][iPhone]

    [Voice Room] What is Voice Room?

    number of people allowed in open chatrooms.Users can either be a moderator, speaker or listener in aVoice Room.The host or admin who first creates the Voice Room becomes the moderator.The moderator can change roles to make other users moderators/speakers/listeners.The moderator can invite other speakers to be a moderator.Users, who have entered the Voice Room as alistener and wish to speak, can request the moderator to change their role to become a speaker.The Voice

  • [KakaoTalk][Voice Call / Video Call / Voice Room][Android]

    [Voice Room] What is Voice Room?

    number of people allowed in open chatrooms.Users can either be a moderator, speaker or listener in aVoice Room.The host or admin who first creates the Voice Room becomes the moderator.The moderator can change roles to make other users moderators/speakers/listeners.The moderator can invite other speakers to be a moderator.Users, who have entered the Voice Room as alistener and wish to speak, can request the moderator to change their role to become a speaker.The Voice

  • [KakaoMail][Read Mail]

    [Read Mail] How do I read emails written in a foreign language?

    Go to the browser's "View" menu > "Encoding" and change the encoding setting to the language the emailFollow the steps below to change the encoding setting in Internet Explorer.1.Follow the steps below to change the encoding setting in Chrome.1.Follow the steps below to change the encoding setting in Firefox.1.Follow the steps below to change the encoding setting in Safari.1.

  • [KakaoTalk][Back up & Restore Chats][iPhone]

    I have backed up my chat history but I don't see a restore page when signing up for KakaoTalk.

    You may not see the Restore page if:(1) You have not backed up your data in advance;(2) You have unregisteredfrom KakaoTalk or removed your Kakao account;(3) You have reinstalled KakaoTalk and verified your phonenumber but have not logged in with your previous Kakao account and thus you have been considered signingup as a new user.Please note that in the cases listed above, restoring your previous chat data is not

  • [KakaoTalk][Back up & Restore Chats][Android]

    I have backed up my chat history but I don't see a restore page when signing up for KakaoTalk.

    You may not see the Restore page if:(1) You have not backed up your data in advance;(2) You have unregisteredfrom KakaoTalk or removed your Kakao account;(3) You have reinstalled KakaoTalk and verified your phonenumber but have not logged in with your previous Kakao account and thus you have been considered signingup as a new user.Please note that in the cases listed above, restoring your previous chat data is not

  • [KakaoTalk][Back up & Restore Chats][Android]

    I have backed up my chat history but I don't see a restore page when signing up for KakaoTalk.

    You may not see the Restore page if:(1) You have not backed up your data in advance;(2) You have unregisteredfrom KakaoTalk or removed your Kakao account;(3) You have reinstalled KakaoTalk and verified your phonenumber but have not logged in with your previous Kakao account and thus you have been considered signingup as a new user.Please note that in the cases listed above, restoring your previous chat data is not

  • [KakaoTalk][Back up & Restore Chats][iPhone]

    I have backed up my chat history but I don't see a restore page when signing up for KakaoTalk.

    You may not see the Restore page if:(1) You have not backed up your data in advance;(2) You have unregisteredfrom KakaoTalk or removed your Kakao account;(3) You have reinstalled KakaoTalk and verified your phonenumber but have not logged in with your previous Kakao account and thus you have been considered signingup as a new user.Please note that in the cases listed above, restoring your previous chat data is not

  • [KakaoTalk][Kakao Account][Android]

    I cannot check the verification email.

    Are you unable to check emails sent to the email address used for Kakao Account for the following reasonsIn this case, you can change your Kakao Account email to an active account and get verification.Profile > Kakao Account- Kakao Story app > More > Edit Profile > Kakao AccountTap the "Change Email"and you can change your Kakao Account email to an active email address.If you can't find the "ChangeWe wll help you change your email after verifying some information.

  • [KakaoTalk][Kakao Account][iPhone]

    I cannot check the verification email.

    Are you unable to check emails sent to the email address used for Kakao Account for the following reasonsIn this case, you can change your Kakao Account email to an active account and get verification.Profile > Kakao Account- Kakao Story app > More > Edit Profile > Kakao AccountTap the "Change Email"and you can change your Kakao Account email to an active email address.If you can't find the "ChangeWe wll help you change your email after verifying some information.