Help Search Result

• [KakaoMail][IMAP/POP3]

  [Sync] How can I see my Kakao Mail from an external mail client?

  supports IMAP/POP3/SMTP, allowing users to check emails from other mail clients, including Outlook.Follow thesetup guide below to register the account in the mail client.Please check the SSL authentication settingwhen setting up the IMAP/POP3/SMTP.1.

• [KakaoMail][IMAP/POP3]

  [Other Accounts] I cannot add Hotmail/Outlook.com accounts through the "Add External Email" feature.

  Microsoft has recently announced the discontinuation of support for basic authentication in Exchangesecurity enhancement policy implemented by Microsoft, we regret to inform Exchange-based email users that theHowever, if you don't use Exchange-based email, you can still utilize the "Add External Email" featureFor more detailed information, please refer to the Microsoft technical support document.

• [KakaoMail][Settings]

  [Settings] How do I increase my mailbox size?

  Use the methods below to delete unnecessary emails to increase your mailbox size in Kakao Mail's PC versionMove emails in the Smart Mailbox- Go to Settings > Manage Mailboxes > Smart Mailbox, check the deleteThis will automatically move emails in the checked mailbox that have not been read for seven (7) daysEmpty Trash/Spam- Regularly empty the Trash and Spam mailboxes.

• [KakaoMail][IMAP/POP3]

  [Sync] I can't add my Gmail Account in Add External Mail.

  Please refer to the steps below and try again.1. Check if Gmail POP is enabled.If none of the tips above solves your problem, please visit the "Allow Access to My Google Account" pageand follow the instructions. 

• [KakaoMail][Connection Issues]

  [Connection Issues] Protection policy has been applied to my ID.

  used to send spam mails.Protection policies are applied when a spam recipient submits a report and theaccount in question has been found to have been used to send the spam mail.Please contact Customer Services

• [KakaoMail][Connection Issues]

  [Connection Issues] How do I upgrade my browser?

  You can enjoy a more secure Kakao Mail if you update your browser to the latest version.1.internet if you use an upgraded version which is faster, more stable and more secure.- You must upgrade to thelatest version to use Kakao Mail, which uses the latest language to provide a more secure service.2.Click the upgrade link below to upgrade each browser.- Internet Edgehttps://www.microsoft.com/ko-kr/edge

• [KakaoMail][Settings]

  [Settings] How do I log out?

  - PC Kakao Mail: Click "Profile Image" (First alphabet of your name) at the upper right > Click "Logout

• [KakaoMail][Compose Mail]

  [Compose Mail] What is Draft mailbox?

  The Draft mailbox can be used when you have to stop composing your email due to urgent issues or if you

• [KakaoMail][Compose Mail]

  [Send Mail] How many people can I send the email to simultaneously?

  You can send up to 10,000 emails per day, and up to 150 people per email through Kakao Mail.