Help Search Result

• [KakaoAccount][Disabled account ][common]

  My profile photo suddenly disappeared and my Kakao Account is marked as inactive, but I can't remember my Kakao Account email.

  inactivity for security purposes pursuant to Article 16 (Expiration System of Personal Information) of theEnforcement Decree of the Act on Promotion of Information and Communications Network Utilization andafter the account becomes inactive.If you can't find your email address used for your Kakao AccountsKakao sends a notification of account inactivity to the user's Kakao Account email one month before theWe will tell you a part of your email address matching the information you have provided. - Phone number

• [KakaoAccount][Delete Kakao Account][common]

  I can't receive an account deletion email via my Kakao Account email.

  linked "for Kakao" partner services or other services using your Kakao Account.If you can't receive thedeleted your account, go to Delete Kakao Account > Confirm Your Kakao Account Email > Edit Email, and changeaddress. * Please note that changing your email address here does not mean your Kakao Account email will change

• [KakaoAccount][Account compromise/hacking][common]

  I did log into my Kakao Account, but the IP location was different from my physical location.

  If you use mobile network (3G or LTE) or VPN, the IP location may be different from your login locationreceived the login notification. * The IP locations indicated on the website provided by KISA show theIf you received a Kakao Account Log In Notification and it is an act you do not recognize, please changeyour Kakao Account password as well as the password for your email account.Make sure your Kakao Account password is different from the password for your email account.

• [KakaoAccount][Log in][common]

  I entered my email and password and tapped the login button. Yet I still can't log in.

  If there is a space in your Kakao Account email or password, the login button will not be activated (password, and your password is at least 4 characters.If your password includes special characters, changeyour keyboard setting to the default setting provided by your OS and try again.

• [KakaoAccount][Sign up][common]

  I received an email saying that my Kakao Account has been created, but it is not my account.

  It is likely that someone may have made a typo when typing the email.sent to the actual owner of the abc@kakao.com account.)On the notification email, click the link "Ifthe Kakao Account is not yours, please click here."When you delete the email address by clicking the link, the person who used that email address to signup will receive an email to change his/her email address.If you want to make sure that the email address

• [KakaoAccount][Account compromise/hacking][common]

  What is Kakao Account locking?

  If you received a login notification email and it is an activity you do not recognize, you can click thelink in the email and lock your Kakao Account.Once your account is locked, it will be disabled temporarilyout from all services that are active on your Kakao Account.Your account will be unlocked once you change

• [KakaoAccount][Linked Daum ID][common]

  The linked Daum ID shown in Manage Connected Services is not the ID I frequently use.How do I change it?

  If the linked Daum ID is not an active Daum ID, you may have created a new account with Daum.If you wantto change the linked email address, please follow the instructions below:1.Click [Log in with Kakao Account] in the Daum login screen and log in with your Kakao Account,2.If you have never set a Daum password, you must set a password during the disconnection process.'3.

• [KakaoAccount][Account compromise/hacking][common]

  Can my Kakao Account be compromised?

  However, if you use the same email address and password that you use for other services or websites,order to protect your Kakao Account, please create a unique password that is not easy to guess, and change

• [KakaoAccount][Account compromise/hacking][common]

  What should I do if I suspect someone has logged in with my Kakao Account?

  Check the information below if you suspect someone else has logged in with your Kakao Account or if therebe predicted by others (such as a password that is identical to your ID, your date of birth, name or phonenumber) as your password.Reset password 2.the suspicious login attempt.Please read the following if the problem is still not resolved using thereport once the user has been verified.Inquire about account fraud/hacking attempts

• [KakaoAccount][Account protection measures][common]

  How do I protect my Kakao Account?

  To protect your Kakao Account, change your Kakao Account password regularly and make sure you use a different