Kakao Customer Service Main
Help Search Result 58
Select a category.
Help Search Result
[KakaoAccount][Log in][common]Which Web browsers are supported?
Check the supported browsers to ensure a stable service environment.Use the links to each browser belowto download and update your browser to the latest version.support.apple.com/downloads/safari※ Microsoft has announced that support for Internet Explorer will end in thegradually stop providing a login page for IE 9 or earlier versions starting from Sep 1, 2022.Please use the
[KakaoAccount][Log in][common]What is "Stay Logged In"?
" and complete login, you will stay logged into your account until you log out or delete cookies in theHowever, you may be signed out if you don't visit the website using the same browser for 30 days. • CautionIf you lose your personal device on which you stay signed, please reset the password.If InPrivate Browsing is enabled on your browser, you cannot use the "Stay Logged In" feature. • HowIf you click Log Out, the "Stay Logged In" feature will be disabled.
[KakaoAccount][Log in][common]I entered correct Kakao Account information, but got a message that the email address and password do
If you get a message that the email address and password provided do not match even though you providedand try resetting your password by tapping on the link.If you still get the same message after you havePlease contact our Customer Service with your Kakao Account email, and we will be able to check the status
[KakaoAccount][Linked Daum ID][common]What is a Daum ID linked to Kakao Account?
Now you can log in using your Kakao Account instead of your Daum ID to use Daum services.From the DaumOr, if you connect your Daum ID and Kakao Account in My Account in Daum, and you will see the Daum IDAccount in Kakao Account > Manage Connected Services.When you click [Log in with Kakao Account] in theDaum login screen and log in with your Kakao Account, you can use Daum services via the linkd Daum ID
[KakaoAccount][Disabled account ][common]I am still using Kakao services. Why has my Kakao Account been disabled?
Please check the email address for your Kakao Account that is frequently used. The Kakao Account linked to your Kakao Talk can be found in Kakao Talk > More > Settings > Kakao Account
[KakaoAccount][Delete Kakao Account][common]been informed that I can delete my Kakao Account after deleting linked service accounts or changing the
Your Kakao Account cannot be deleted immediately if the deletion is likely to result in financial issuesThen, you can delete your Kakao Account after deleting linked service accounts or changing the settingsPlease understand that your Kakao Account cannot be deleted until delivery is completed or the refund
[KakaoAccount][Account protection measures][common]I received an email titled 'Measures taken to protect your Kakao Account". What is this?
When we detect a suspicious login attempt, the user's Kakao Account is locked temporarily and a notificationemail is sent to the user's Kakao Talk or Kakao Account email.If you received this email, you are required> Select "Reset Password" * Kakao Stroy web login: Click "Find Password" at the bottom of the login button
[KakaoAccount][Login Restriction by Country][common]I tried to log in after setting up Login Restriction by Country, but I haven't yet received a verification message.
If you have not received KakaoTalk message or email for Additional Verification, please check the followingsyou're using KakaoTalk normally but have not received verification messages via KakaoTalk, check whether theaccount information entered for login matches up with the account information registered to KakaoTalkIf you're not receiving verification email for a while, tap the "Resend Verification Code" button.
[KakaoAccount][Delete Kakao Account][common]How do I delete my Kakao Account?
services linked to your Kakao Account.However, your Kakao Account cannot be deleted immediately if theKakao services, even if you don't have any other services linked to your Kakao Account.* You can see theYou can also delete your Kakao Account via the Delete Kakao Account page, to which you will have accessIn this case, you will be able to delete your Kakao Account after cancelling the concerned service(s)or changing the settings.
[KakaoAccount][Sign up][common]Is email verification required to create a Kakao Account?
You may forget your email address or password for Kakao Account in the future, so all Kakao servicesexcept for Kakao Talk require email verification using the Kakao Account email to create a Kakao Account.PleaseIf you use a company email or personal domain email, or if you delete the email account which you used