Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 548

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][Plus Friend][iPhone]

    How do I use an event coupon from Kakao Talk Channel?

    In order to use the coupon, you can go to the brick and mortar store, use it in the online store, orwhen making a purchase by phone.Please refer to the coupons for further details. 2.Receive a coupon by entering an event If you enter an event, the winning tickets will either be drawnIf you have been selected, you can follow the above procedure to use the coupon. 

  • [KakaoTalk][Report/Restrictions][Common]

    Am I restricted from using KakaoTalk when sending massive messages to many people?

    When a large number of messages exceeding a certain level are sent to individual users or group chatService restrictions may apply when too many reports are filed for the same message.When the restrictionsapply, the message 'You are restricted from using KakaoTalk due to violation of Service Operation Policyreceiving unwanted messages from others without prior consent.Please be careful when sending a large number[For more details about our Operation Policy, please refer to the page below.]• Kakao Operation Policy

  • [KakaoTalk][Report/Restrictions][Common]

    I'm not the person in trouble.

    And, it is required for the person who is in trouble must make inquiries to us.We sincerely ask the actualuser of the relevant mobile phone numbers for filing an inquiry at our Homepage Contact.A consultationwill be conducted in the following methods.Please contact us through the Inquire link below even though the process bothers you.Contact https://cs.kakao.com/requests[For more details about our Operation Policy, please refer to the

  • [KakaoTalk][Team Chat][All OS]

    What is the maximum number of people allowed in Team Chat?

    Like regular group chatrooms, Team Chat allows up to 3,000 people in the chatroom.

  • [KakaoTalk][Send Gift][iPhone]

    How do I send myself a gift?

    item you wish to purchase and press "구매하기" OR press "선물하기" and select yourself as a person to receive theOnce the payment is made, you can check the coupon from "받은 선물함".Select an item and the number of units you wish to purchase.Once the payment is made, you can check the coupon from "받은 선물함". No separate message is provided. 

  • [KakaoTalk][General][iPhone]

    Is my Kakao Account secure?

    Kakao Account is a very secure way to store your KakaoTalk info and access the span of our services.Please use a password you have not used in the past or one that is not easy to guess, and change your

  • [KakaoTalk][General][KakaoTalk for PC]

    What is the Talk Timer?

    What is the Pomodoro Technique?Click the Start button of the timer.How do I change the time in Talk Timer? Click the Pencil icon to edit the timer..* * The Talk Timer Records only shows your records for the past 7 days.If you change your PC or delete the app, categories, timer settings, and records will be reset.

  • [KakaoTalk][Kakao Account][Android]

    Can my Kakao Account be compromised?

    However, if you use the same email address and password that you use for other services or websites,order to protect your Kakao Account, please create a unique password that is not easy to guess, and change

  • [KakaoTalk][Kakao Account][iPhone]

    Can my Kakao Account be compromised?

    However, if you use the same email address and password that you use for other services or websites,order to protect your Kakao Account, please create a unique password that is not easy to guess, and change

  • [KakaoTalk][Team Chat][All OS]

    If the host changes the Team Chat profile image, does the profile image of all members' Team Chat change

    The updated profile image will only be shown in the device of the person who made the changes, even ifthe host updates the image.