Help Search Result

• [KakaoTalk][Back up & Restore Chats][Android]

  I have backed up my chat history but I don't see a restore page when signing up for KakaoTalk.

  You may not see the Restore page if:(1) You have not backed up your data in advance;(2) You have unregisteredfrom KakaoTalk or removed your Kakao account;(3) You have reinstalled KakaoTalk and verified your phonenumber but have not logged in with your previous Kakao account and thus you have been considered signingup as a new user.Please note that in the cases listed above, restoring your previous chat data is not

• [KakaoTalk][Back up & Restore Chats][Android]

  I have backed up my chat history but I don't see a restore page when signing up for KakaoTalk.

  You may not see the Restore page if:(1) You have not backed up your data in advance;(2) You have unregisteredfrom KakaoTalk or removed your Kakao account;(3) You have reinstalled KakaoTalk and verified your phonenumber but have not logged in with your previous Kakao account and thus you have been considered signingup as a new user.Please note that in the cases listed above, restoring your previous chat data is not

• [KakaoTalk][Back up & Restore Chats][iPhone]

  I have backed up my chat history but I don't see a restore page when signing up for KakaoTalk.

  You may not see the Restore page if:(1) You have not backed up your data in advance;(2) You have unregisteredfrom KakaoTalk or removed your Kakao account;(3) You have reinstalled KakaoTalk and verified your phonenumber but have not logged in with your previous Kakao account and thus you have been considered signingup as a new user.Please note that in the cases listed above, restoring your previous chat data is not

• [KakaoTalk][Kakao Account][Android]

  I cannot check the verification email.

  Are you unable to check emails sent to the email address used for Kakao Account for the following reasonsIn this case, you can change your Kakao Account email to an active account and get verification.Profile > Kakao Account- Kakao Story app > More > Edit Profile > Kakao AccountTap the "Change Email"and you can change your Kakao Account email to an active email address.If you can't find the "ChangeWe wll help you change your email after verifying some information.

• [KakaoTalk][Kakao Account][iPhone]

  I cannot check the verification email.

  Are you unable to check emails sent to the email address used for Kakao Account for the following reasonsIn this case, you can change your Kakao Account email to an active account and get verification.Profile > Kakao Account- Kakao Story app > More > Edit Profile > Kakao AccountTap the "Change Email"and you can change your Kakao Account email to an active email address.If you can't find the "ChangeWe wll help you change your email after verifying some information.

• [KakaoTalk][General][KakaoTalk for PC]

  Can I use Free Call on my PC?

  Open up a friend's profile and click the button "Free Call," or click the phone icon on the bottom ofthe chatroom.

• [KakaoTalk][Paid Items][Android]

  Can I recharge Chocos with another phone number?

  To provide a more secure payment scheme, Kakao only allows payments with phone numbers that is registeredin the user's name and had been used to register to KakaoTalk.

• [KakaoTalk][General][iPhone]

  What is a memorial profile?

  user's phone number is unregistered.the deceased user can be maintained even if the user's phone number is unregistered. - The profile can- To protect the user's privacy, no one can log in with the deceased user's account. - Messages cannot- The deceased user will be marked as a Remembered Friend in the Friends list, and the user's name, profileMay the user rest in peace.

• [KakaoTalk][General][Android]

  What is a memorial profile?

  user's phone number is unregistered.the deceased user can be maintained even if the user's phone number is unregistered. - The profile can- To protect the user's privacy, no one can log in with the deceased user's account. - Messages cannot- The deceased user will be marked as a Remembered Friend in the Friends list, and the user's name, profileMay the user rest in peace.

• [KakaoTalk][General][Android]

  Will I be suspended from using KakaoTalk if I send multiple messages to a large number of people?

  a defined number of messages to individual users or to a group chatroom.  Use of the service will also be limited if a large number of reports are submitted.  policy will be applied to all chats, in accordance to the service operation policy, regardless of theTherefore, please be cautious when sending any information to a multiple number of users for the intentionto get the information out to the masses.