Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 709

Sort By

Select a category.

Help Search Result

  • [KakaoAccount][Login Restriction by Country][common]

    I am unable to log in from a country that is not permitted from logging in.

    Confirm the login request message sent to your phone's KakaoTalk or enter the verification number sentto the email saved in your Kakao Account or contacts to login.Please contact the Customer Center if you are unable to log in using additional verification methods.

  • [KakaoAccount][Login Restriction by Country][common]

    I tried to log in after setting up Login Restriction by Country, but I haven't yet received a verification message.

    If you have not received KakaoTalk message or email for Additional Verification, please check the followingsyou're using KakaoTalk normally but have not received verification messages via KakaoTalk, check whether theaccount information entered for login matches up with the account information registered to KakaoTalkIf you're not receiving verification email for a while, tap the "Resend Verification Code" button.

  • [KakaoAccount][Login Restriction by Country][common]

    What are login permitted countries?

    One main country of use is automatically registered as a login permitted country if you use the 'LoginYou may add additional countries in the additional verification screen when traveling overseas.Login permitted countries can be deleted using the following steps.

  • [KakaoAccount][Login Restriction by Country][common]

    I've activated the login restriction by country, but additional verifications are not displayed.

    Even if the 'Login Restriction by Country' service is activated, additional verification is not requiredPlease contact the Customer Center if additional verifications are not displayed and you have not used

  • [KakaoAccount][Login Restriction by Country][common]

    What is 'Login Restriction by Country'?

    by Country' is enabled automatically for safe service use and can be disabled anytime by following the/ : Protect Your Account > Login Restriction by Country > Disable Please contact the

  • [KakaoTalk][General][macOS]

    Please inform the shortcut key.

    [General]Open Friends Tab   ⌘ + 1Open Chat Tab   ⌘ + 2Open See More Tab   ⌘ + 3Open KakaoTalk Calendar   ⌘ + DActivate Search Bar   ⌘ + FLock Mode   ⌘ + LClose Window   ⌘ + W, ESCExit   ⌘ + Q [Chat Room]Send Messages   EnterChange Lines   Shift + EnterInvite   ⌘ + ISend a File   ⌘ + OOpen Emoticon Window   ⌘ + EAlarm ON/OFF   ⌘ + YFix on Top ON/OFF   ⌘ + TFavorites ON/OFF   ⌘ + BChatroom Setting   ⌘ + Option + [ , ]Close Chatroom   ⌘ + W, ESC [Photo Viewer]Copy a File   ⌘ + CSave a File   ⌘ + SZoom In Photo   PlusZoom Out Photo   MinusPlay/Pause Video   Space, Enter [Friend List]Move Up/Down Friends List   ↑↓1:1 Chat   Enter [Chat List]Move Up/Down Chatrooms List   ↑↓Enter Chatroom   EnterMark as Read   R

  • [KakaoTalk][Report/Restrictions][Common]

    Am I restricted from using KakaoTalk when sending massive messages to many people?

    When a large number of messages exceeding a certain level are sent to individual users or group chatService restrictions may apply when too many reports are filed for the same message.When the restrictionsapply, the message 'You are restricted from using KakaoTalk due to violation of Service Operation Policyreceiving unwanted messages from others without prior consent.Please be careful when sending a large number[For more details about our Operation Policy, please refer to the page below.]• Kakao Operation Policy

  • [KakaoTalk][Report/Restrictions][Common]

    I'm not the person in trouble.

    And, it is required for the person who is in trouble must make inquiries to us.We sincerely ask the actualuser of the relevant mobile phone numbers for filing an inquiry at our Homepage Contact.A consultationwill be conducted in the following methods.Please contact us through the Inquire link below even though the process bothers you.Contact[For more details about our Operation Policy, please refer to the

  • [KakaoTalk][Report/Restrictions][Common]

    What are user protection measures?

    You can still use the chatrooms you have ever participated in, even though user protection measures areIf nothing has been detected for a sufficient time, the measures will be automatically lifted, usuallyin a similar environment with the one where evil users are active.• If you use the service in an environmentparticipation or frequency rate for an open chat is abnormally high• If you use fake overseas phoneexposure of a user ID for KakaoTalk Search or QR Code Search limited• Unable to call a free phone call

  • [KakaoTalk][Report/Restrictions][Android]

    I want to report messages sent by the host or other participants in the Open Group Chat where I participate

    The complainant’s personal information will not be disclosed to the reported person to protect his/her• You can report the host only by leaving the chatroom.chatroom after reporting the host or other participant(s)1) Open the Side Menu on the right side ofthe chatroom and select the Leave icon at the bottom left.2) Select [Report & Leave].3) You can selecton the right side of the chatroom and select the toothed wheel icon at the right bottom.2) Select [Leave