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  • [KakaoTalk][Send Gift][Android]

    How do I delete my records from Gift Box?

      1) Deleting received gifts: Open the "받은 선물함" list and press "사용확인" button next to the item you wishThen press "삭제" button to delete the item.(Only used, refunded or cancelled items can be deleted.)  2) Deleting sent gifts:  Open the "보낸 선물함"list and press "사용확인" button next to the item you wish to delete.Then press "삭제" button to delete the item.  

  • [KakaoTalk][Send Gift][iPhone]

    How do I delete my records from Gift Box?

      1) Deleting received gifts: Open the "받은 선물함" list and press "사용확인" button next to the item you wishThen press "삭제" button to delete the item.(Only used, refunded or cancelled items can be deleted.)  2) Deleting sent gifts:  Open the "보낸 선물함"list and press "사용확인" button next to the item you wish to delete.Then press "삭제" button to delete the item.    

  • [KakaoTalk][General][iPhone]

    How do I start a group chat?

    In the Chats tab, tap the + icon on the bottom-right corner. OR - If you are already in a chatroom, tap the tripled-lined menu on the top-right corner and select

  • [KakaoTalk][General][iPhone]

    How do I stop receiving alerts from group chat rooms?

    In your group chatroom, tap the triple-lined button on the top-right corner and tap the bell-shaped iconIf you see a line marked over the bell-shaped icon, you will no longer receive notifications from that

  • [KakaoTalk][General][Android]

    How do I disable notifications for a group chat?

    In your group chatroom, tap the triple-lined menu on the top-right corner and you will see a bell iconon the bottom. Tap the bell icon to turn off notifications and you will no longer receive notifications from that chatroomIf you wish to turn on the notifications, just tap the bell icon. 

  • [KakaoTalk][Paid Items][iPhone]

    I purchased and downloaded an emoticon, but I can’t find it in my emoticon tab.

    To see the list of your purchased items, go to Item Store > My Items.If the download was not completed, you can download the emoticon again in Item Store > My Items.    

  • [KakaoTalk][Paid Items][iPhone]

    I purchased and downloaded an emoticon, but I can’t find it in my emoticon tab.

    To see the list of your purchased items, go to Item Store > My Items.If the download was not completed, you can download the emoticon again in Item Store > My Items.

  • [KakaoTalk][Paid Items][Android]

    I purchased and downloaded an emoticon, but I can’t find it in my emoticon tab.

    To see the list of your purchased items, go to Item Store > My Items. If the download was not completed, you can download the emoticon again in Item Store > My Items.  

  • [KakaoTalk][Paid Items][Android]

    I purchased and downloaded an emoticon, but I can’t find it in my emoticon tab.

    To see the list of your purchased items, go to Item Store > My Items. If the download was not completed, you can download the emoticon again in Item Store > My Items.    

  • [KakaoTalk][Send Gift][iPhone]

    How do I cancel the item that has already been sent?

    If you want to cancel the sent item or get a refund, 1) Go to [More > Settings > Privacy > Gift Box]or [Gift Shop > 선물함 > 보낸 선물함]2) Select an item you wish to cancel or refund 3) Tap "주문 취소" at the bottomPlease note that you cannot cancel the order if the person who received the item has already used it.If the item has expired, the person who received the item will receive a refund of 90%.the below contacts if the coupon has expired or if you have any inquiries regarding refunds.