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  • [KakaoTalk][Paid Items][Android]

    I can’t find the theme that I have purchased in Themes.

    If the theme was not downloaded and installed properly, it will not be displayed in Themes.Please make sure you complete the download and installation after you purchase a theme.  To complete the download and installation of a theme, go to Item Store > My Items.

  • [KakaoTalk][Paid Items][Android]

    I can’t find the theme that I have purchased in Themes.

    If the theme was not downloaded and installed properly, it will not be displayed in Themes.Please make sure you complete the download and installation after you purchase a theme.  To complete the download and installation of a theme, go to Item Store > My Items.

  • [KakaoTalk][New Device/Phone Number][iPhone]

    If I have misplaced my phone or have cancelled my wireless contract, how do I unregister from KakaoTalk

    If you are still unable to unregister, please contact the Customer Service with one of the followingSKT users: User Agreement - KT users: User Registration Form - LG U+ users: User Confirmation Form Thedate of cancellation/misplacement and your signature must be included in the document.

  • [KakaoTalk][General][iPhone]

    I've switched from a smartphone to a feature phone. How do I unregister from my previous KakaoTalk?

    If you are still unable to unregister, please contact the Customer Service with one of the followingSKT users: User Agreement - KT users: User Registration Form - LG U+ users: User Confirmation Form Thedate of cancellation/misplacement and your signature must be included in the document.

  • [KakaoTalk][New Device/Phone Number][Android]

    If I have misplaced my phone or have cancelled my wireless contract, how do I unregister from KakaoTalk

    If you are still unable to unregister, please contact the Customer Service with one of the following: SKT users: User Agreement  KT users: User Registration Form  LG U+ users: User Confirmation Form  Thedate of cancellation/misplacement and your signature must be included in the document. 

  • [KakaoTalk][Send Gift][iPhone]

    How can I use the coupon that I was given as a gift?

    For items by coupons  1) Visit the nearest store 2) Show your coupon at the counter 3) Exchange yourcoupon with an actual item (For vouchers, you are only allowed to spend the amount you are given.) 4)

  • [KakaoTalk][Send Gift][Android]

    How can I use the coupon that I was given as a gift?

    For items by coupons  1) Visit the nearest store 2) Show your coupon at the counter 3) Exchange yourcoupon with an actual item (For vouchers, you are only allowed to spend the amount you are given.) 4)

  • [KakaoTalk][Send Gift][iPhone]

    Is there an expiration date for the coupon that is given as a gift?

    The expiration date for coupons received varies depending on the items.You can check the expiration date for each item by going to [More > Settings > Privacy > Gift Box] orIf you do not enter your shipping address within the expiration date, the order will be cancelled automatically: Gift vouchers: within 180 days / Gift certificates: within 270 days However, the expiration date forthe below contacts if your coupon has expired or if you have any inquiries regarding refunds.

  • [KakaoTalk][Send Gift][Android]

    Is there an expiration date for the coupon that is given as a gift?

    The expiration date for coupons received varies depending on the items.You can check the expiration date for each item by going to [More > Settings > Privacy > Gift Box] orIf you do not enter your shipping address within the expiration date, the order will be cancelled automatically: Gift vouchers: within 180 days / Gift certificates: within 270 days However, the expiration date forthe below contacts if your coupon has expired or if you have any inquiries regarding refunds.

  • [KakaoTalk][Paid Items][iPhone]

    Can I rearrange the order of my emoticons in the emoticon tab?

    To rearrange the order of your emoticons, go to More > Settings > Chatroom > Arrange Emoticons, or goto any chatroom and then tap the rightmost button (gear icon) on your emoticon tab.