Help Search Result

• [KakaoTalk][Report/Restrictions][macOS]

  Can I report a message from a person added as my friend?

  , please report the relevant message after disabling (deleting or blocking) the friend relationship.[How to delete a friend] 1) Right-click the other party's profile on the KakaoTalk Friends list and select3) Click [Manage Friends > View List]. 4) Click [Delete] on the right side of the person's profile youthe conversation.We will review whether the case violates the operation policy and take necessary measures.

• [KakaoTalk][Report/Restrictions][Common]

  Please tell us about juvenile protective measures in Open Chat.

  Kakao takes protective measures, for the time being, that temporarily restricts some functions of theOpen Chat service with the consent of the relevant user or upon the request of the user under 19 orend of the protection period: To be released automatically • Before the end of the protection period: Possible to be released upon the request of the applicant The start date and the end date of protectivemeasures will be notified to the person who submitted the request to Customer Service.

• [KakaoMail][Read Mail]

  [Read Mail] How do I read emails written in a foreign language?

  Go to the browser's "View" menu > "Encoding" and change the encoding setting to the language the emailFollow the steps below to change the encoding setting in Internet Explorer.1.Follow the steps below to change the encoding setting in Chrome.1.Follow the steps below to change the encoding setting in Firefox.1.Follow the steps below to change the encoding setting in Safari.1.

• [KakaoMail][IMAP/POP3]

  [POP3] Do I need SSL authentication to use POP3/SMTP?

  Go to server settings and check "993, SSL Required" to use POP3/SMTP.To use POP3/SMTP, the incoming server'ssecurity authentication port number must be 995 and the outgoing server's security authentication portnumber must be 465.

• [KakaoMail][Settings]

  [Settings] How do I manage the Smart Mailbox?

  Kakao Mail's Smart Mailbox classifies each incoming email according to the user's desired settings.Goto the Smart Mailbox Settings in Settings and change the Smart Mailbox settings to meet your needs.Follow the steps below to change the settings.1.Smart Classification is ON, emails that fall into that classification is automatically placed into theIf Smart Classification is OFF, incoming emails are automatically placed in the Inbox.2.

• [KakaoMail][Read Mail]

  [Read Mail] What does the "Unknown Sender" mean in the Read Mail page?

  emails that have not been verified.Unverified emails are defined as emails that are supposedly sent by theshown sender account, but in actuality was not sent through the sender's server.In other words, the email has been send with a different sender account.Sender accounts can be changedfor many reasons.However, spammers change sender accounts to send fraudulent emails, so the "Unknownmails, so please be cautious when opening emails and do not press the link or open attachments if the

• [KakaoMail][Spam Mail]

  [Spam Mail] What file formats can you not send through Kakao Mail?

  Kakao Mail restricts certain file formats in order to prevent the spread of malicious codes and viruses.Therestricted to protect users' device from viruses and ransom ware.Restricted file formats are subject to change.Restricted

• [KakaoMail][Connection Issues]

  If the issue continues, please contact Customer Service" appears.

  Check the following if you receive a message that reads "Unstable network connection.If the issue continues, please contact Customer Service".1. Check your network connection.2.Go to Internet Options > Security > Trusted sites > Sites and try the following.1) Uncheck "Require serververification (https:) for all sites in this zone".2) Add "*.kakao.com" as a trusted website.3) If theActiveX that was loaded, and change all modules other than those provided by Daum Communications Corp

• [KakaoMail][Contacts]

  [Contacts] How do I delete a contact?

  How do you delete contacts from the PC version- Press the profile image in the contacts list, selectmouse over the contacts list to see the "Trash" icon.Press the icon to delete.- Click the contacts list to see the detailed pop-up.Click the "Trash" icon at the bottom left to delete.2.the contact you wish to delete, and press the "Trash" icon on the bottom toolbar to delete.- Swipe the

• [KakaoMail][Spam Mail]

  [Spam Mail] How do I block emails?

  Mobile1) How to block (report) from the mailbox list:Go to the mailbox list and press the profile imageof the email you want to block.Go to the toolbar at the bottom of the screen and press the "Block" icon.2) How to block (report) fromthe email:Select the "More" icon at the right of the toolbar, which is located at the bottom of themail body text, and press the "Block Spam" icon.※ The block domain feature is available in the PC version